AIOS HTTP ERROR 403

  • Resolved claude17

    (@claude17)


    2 years, 2 months ago

    Hello,

    The AIOS plugin is enabled with the following options:

    Login lockout configuration:
    Enable login lockout feature: Checked
    Enable login lockout IP whitelist: Checked
    (allowed IP are the the whitelist)
    In brut force protection:
    Allow renaming of Connection settings page: checked
    I manage to connect without problem (my IP is in the white list).

    I gave access to another user, administrator. His IP is also in the whitelist, but he cannot connect. WordPress returns a 403 error: “Access to monsite.fr has been refused. You do not have user rights to use this page. HTTP ERROR 403”.

    How to solve this problem please?

    Thanks a lot !

    Alain

Viewing 1 replies (of 1 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi?@claude17

    403 Error is due to login white list is enabled and IP address do not inside login whitelist. it is issue for another user only try cross check he suppose to have the correct IP address and he has static IP address ( it is not keep changing). Also please cross check and add IPv6 address also.

    https://whatismyipaddress.com/

    Regards

Viewing 1 replies (of 1 total)
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