AggregateRating schema issue

Hi @djwilko12

I see some products are having issues with the aggregaterating value. Its output on some of them are above the maximum value (which is 5).

I see Woocommerce generates basic schema for reviews

Can you please share how can we reproduce this issue at our end? We would like to check and investigate this.

Hello @margaretwporg
Thanks for your reply.
To avoid sharing url′s publicly, i added just a few examples on the following Google Docs:
https://docs.google.com/document/d/1Ghe5Ev1d1sEI9B3uCYHeIP2KNPgbQ0cHeoI_pK2ENfo/edit?usp=sharing

You can see i also added the aggregated rating value at the end of each link. You can see its very odd, and the 3 examples output values above 5 which should be maximum allowed.

Also, according to Google′s new enhanced search experience, you can see there is a new Merchant Listing feature available on Search Console: https://developers.google.com/search/blog/2022/09/merchant-listings

…and for aggregateRating, which is added by Woocommerce, is missing required best and/or worst values. So its very imporant you add this best and/or worst value in order to be compliant with this Google′s search feature. Currently you add these best/worst values only for the “review” type schema, but now is better to be added on “aggregateRating” type as well.

Thanks

• This reply was modified 2 years, 6 months ago by djwilko12.

Hello,

That is odd, for us to check better please provide the following:

— Could you please share a copy of your site’s System Status? You can find it by navigating to WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

— Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if any).

Thanks.