again #_BOOKINGBUTTON

if they visit the events/my-bookings page (or similar if you renamed it), do they see a link to cancel?

Also, do you have the option to allow users to cancel in your Events > Settings > Bookings > General Options?

here is the link for our bookingpage, i made it as a template.

in the original bookingbutton.php there is only a message that the course full is, no possibility to cancel the course for a loggedin user, so i tried this:

the last few lines in the script:

<?php elseif( $EM_Event->get_bookings()->get_available_spaces() <= 0 ): ?>
<?php $Current_user_booking_id = $EM_Event->get_bookings()->has_booking(get_current_user_id())->booking_id; ?>
<?php //echo ($Current_user_booking_id) ?>
<a id="em-cancel-button_<?php echo $Current_user_booking_id; ?>_<?php echo wp_create_nonce('booking_cancel'); ?>" class="button em-cancel-button"><?php echo $button_cancel; ?></a>
<span class="em-full-button"><?php //echo $notice_full ?></span>
<?php endif; ?>

ps: i hope i found the right “backticks”

I get redirected to your homepage, so I don’t see the buttons on your site.

however, are you sure you’re using an up-to-date version of EM? Looking into this we do have a cancel button and have had it for a while now.

If booked, it should show up as a cancel button, provided you enable cancellations in your Settings > Bookings > General Options

here are my settings:

1. settings > bookings > general Options >Can users cancel their booking? > yes.
2. settings > bookings > general Options >Allow double bookings? > no.

i am using version em Version 5.3.5,
emp Version 2.2.8.

i made a testcourse with two spaces and reserved this course with two different logged-in customers.

if the last customer loggs in and tries to canel his course he gets the message: “Sold Out” but no cancel-button.

in my template i use $EM_Event->output('#_BOOKINGBUTTON'), so i think this calls the “bookingbutton.php”.

therefore i copied the file “bookingbutton.php” from its originalplace in
plug-ins/events-manager/templates/placeholders to:
mytheme/plug-ins/events-manager/placeholders.

in “bookingbutton.php” i found in line 31 <?php echo $notice_full ?> witch gives me the “Sold Out” message.

but in my case it should go to line 25 <?php echo $button_cancel; ?>to give me the cancel-button. here the scripts looks for double-booking (dbem_bookings_double) and if the user is allowed to cancel bookings (dbem_bookings_user_cancellation), but i dont know what $EM_Booking->status != 3means?

so i commented line 31 out and tried to find out if the logged-in user has a corresponding booking_id (even the course is fully booked):

<?php $Current_user_booking_id = $EM_Event->get_bookings()->has_booking(get_current_user_id())->booking_id; ?>

and if so show a cancel-button:

<?php if ($Current_user_booking_id) : ?>
<a id="em-cancel-button_<?php echo $EM_Booking->booking_id; ?>_<?php echo wp_create_nonce('booking_cancel'); ?>" class="button em-cancel-button"><?php echo $button_cancel; ?></a>
<?php else: ?>
<span class="em-full-button"><?php echo $notice_full ?></span>
<?php endif; ?>

this work for me, but i think it could be made between line 24 and 26?

thanks a lot !

sorry, there is a little mistake in the script:

instead of $EM_Booking->booking_id it should be $Current_user_booking_id!

<?php if ($Current_user_booking_id) : ?>
<a id="em-cancel-button_<?php echo $Current_user_booking_id; ?>_<?php echo wp_create_nonce('booking_cancel'); ?>" class="button em-cancel-button"><?php echo $button_cancel; ?></a>
<?php else: ?>
<span class="em-full-button"><?php echo $notice_full ?></span>
<?php endif; ?>

i see what you mean, if the event is fully booked it always skips to the fully booked message regardless of whether the user booked or not.

will fix asap.