Afterpay stops WooCommerce Xero plugin from sending invoice on order creation

  • alankor2015

    (@alankoeninger2015)


    2 years, 3 months ago

    We have the afterpay plugin and also the Xero plugin. When a new order is placed in Woocommerce, a Xero invoice is usually created. However, we just installed the Afterpay plugin for WooCommerce, and now orders placed with Afterpay as the payment method result in no invoice being created in Xero. Is this a bug with Afterpay? Thanks, Alan

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  • Plugin Author Afterpay

    (@afterpayit)

    Hi @alankoeninger2015,

    Thanks for your messages.

    The Afterpay plugin follows the Payment Gateway documentation, utilizes WooCommerce’s built-in functions to create orders and updates the statuses according to the payment responses. It has no integration with the Xero plugin, and does not intentionally trigger any of its functionality.

    The Afterpay team do not have a detailed insight into the Xero plugin or how it works, and the plugin is not open-source. The team are unable to investigate or test without access to the source code. However, the Afterpay Gateway for WooCommerce plugin is open-source, and follows WooCommerce’s recommended workflow for Payment Gateways. For further support regarding Xero’s behaviour concerning external gateway orders, please reach out to the Xero plugin support team.

    Thank you.

Viewing 1 replies (of 1 total)
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