Afterpay Plugin not allowing customer to complete order

Afterpay is working for my customers except one specific customer.

They try to place an order and click complete order. Then it reloads and says page cannot be found. error. But have had other customers place orders and complete the order with no troubles.

Here is the afterpay log: The orders they are trying to place is missing logs and unsure how to fix.

2024-10-22T00:06:34+00:00Notice Processing payment for WooCommerce Order #11113… Additional context2024-10-22T00:06:34+00:00Notice Afterpay order token: 001.2un0ddasrrbnpc53cpv6e812mhjol0acinhl4qmn8hv4ji7s Additional context2024-10-22T00:11:04+00:00Notice Firing cron by schedule… Additional context2024-10-22T00:26:18+00:00Notice Firing cron by schedule… Additional context2024-10-22T00:41:20+00:00Notice Firing cron by schedule… Additional context2024-10-22T00:56:24+00:00Notice Firing cron by schedule… Additional context2024-10-22T01:11:09+00:00Notice Firing cron by schedule… Additional context2024-10-22T01:26:04+00:00Notice Firing cron by schedule… Additional context2024-10-22T01:33:05+00:00Notice Processing payment for WooCommerce Order #11113… Additional context2024-10-22T01:33:05+00:00Notice Afterpay order token: 001.7aplo8k9ikh197cn82gh0hqak6t89e37116d6uk6851ojcbc Additional context2024-10-22T01:41:47+00:00Notice Firing cron by schedule… Additional context2024-10-22T01:56:19+00:00Notice Firing cron by schedule… Additional context2024-10-22T02:11:08+00:00Notice Firing cron by schedule… Additional context2024-10-22T02:26:25+00:00Notice Firing cron by schedule… Additional context2024-10-22T02:41:05+00:00Notice Firing cron by schedule… Additional context2024-10-22T02:56:05+00:00Notice Firing cron by schedule… Additional context2024-10-22T03:11:13+00:00Notice Firing cron by schedule… Additional context2024-10-22T03:26:03+00:00Notice Firing cron by schedule… Additional context2024-10-22T03:41:03+00:00Notice Firing cron by schedule… Additional context2024-10-22T03:56:05+00:00Notice Firing cron by schedule… Additional context2024-10-22T04:11:08+00:00Notice Firing cron by schedule… Additional context2024-10-22T04:26:15+00:00Notice Firing cron by schedule… Additional context2024-10-22T04:41:15+00:00Notice Firing cron by schedule… Additional context2024-10-22T04:41:16+00:00Notice Processing payment for WooCommerce Order #11114… Additional context2024-10-22T04:41:17+00:00Notice Afterpay order token: 001.dg642h74llq1h5e7ajncu532h42uqpf66uctlvoiuoen29h1 Additional context2024-10-22T04:56:07+00:00Notice Firing cron by schedule… Additional context2024-10-22T05:11:14+00:00Notice Firing cron by schedule… Additional context2024-10-22T05:26:08+00:00Notice Firing cron by schedule… Additional context2024-10-22T05:28:46+00:00Notice Processing payment for WooCommerce Order #11116… Additional context2024-10-22T05:28:46+00:00Notice Afterpay order token: 001.rkhbetkl48jvjlpaiq82449frunrrbiccmjar8vd0c1rh77e Additional context2024-10-22T05:41:13+00:00Notice Firing cron by schedule… Additional context2024-10-22T05:56:06+00:00Notice Firing cron by schedule… Additional context2024-10-22T06:11:24+00:00Notice Firing cron by schedule… Additional context

I think they are missing these logs when placing an order: How do we get this working for my customer as I do not want to lose this customer.

2024-10-21T11:53:31+00:00Notice [EC] Afterpay order token: 001.ad2ebjdat0co4dq3v1uv3mkrgg9v5ilm52r1a6j7ne3bt654 Additional context2024-10-21T11:54:20+00:00Notice [EC] Creating WC order for token: 001.ad2ebjdat0co4dq3v1uv3mkrgg9v5ilm52r1a6j7ne3bt654 Additional context2024-10-21T11:54:20+00:00Notice [EC] WC order #11110 created. Additional context2024-10-21T11:54:20+00:00Notice [EC] Processing payment for WooCommerce Order #11110… Additional context2024-10-21T11:54:21+00:00Notice [EC] Payment APPROVED for WooCommerce Order #11110 (Afterpay Order #567711877).

*** this customer has tried the following:

They have tried via the app and via the internet on chrome.
They also tried on the phone as well as a computer.
They have deleted the order and replaced it to still come up as failed.
They have logged out and back into the app and still failed.
They deleted the app and redownloaded to have the latest version.
They have over the amount needed in their bank account for afterpay to create the order.
Apparently they have used afterpay card and had success but they are trying to use it online on our site and having errors.
They click to place the order and my website comes up as the page doesn’t exist.

The page I need help with: [log in to see the link]