After WP 6.1 folders not showing anymore

  • Resolved edtrevisanbr

    (@edtrevisanbr)


    2 years ago

    Hello,

    After update to the new WordPress version I cannot see my Filebird folders anymore, it keeps “loading” forever as you can see here – https://snipboard.io/uMh46v.jpg

    Any suggestions about what can I do to solve this?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @edtrevisanbr ,

    Thanks for coming today!

    I am not quite sure about what happened yet, but please try this troubleshoot first, if it helps:

    https://ninjateam.gitbook.io/filebird/other-links/troubleshooting

    Kind regards,
    Bruce

    Thread Starter edtrevisanbr

    (@edtrevisanbr)

    Hey Bruce, tks for the quick response.

    I use Digital Ocean with Plesk, we don′t have sucuri, but I′ve tried to disable the firewall on Plesk, and the problem with Filebird persisted.

    Any other thoughts?

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @edtrevisanbr ,

    In this case, please reach out to our dev unit to fix it for you here:
    ninjateam.org/support

    Kind regards,
    Bruce

    Thread Starter edtrevisanbr

    (@edtrevisanbr)

    I’m using the free version, can’t post a support ticket

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @edtrevisanbr ,

    You can use the other free support option.

    Kind regards,
    Bruce

    Plugin Support Bruce

    (@ninjateamwp)

    The issue was resolved by user clearing website cache only ??

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘After WP 6.1 folders not showing anymore’ is closed to new replies.