• Resolved molly12

    (@molly12)


    After the wordpress update did not record the views, I checked the database and did not write the top_ten and top_ten_daily tables.
    tot ten Versione 2.4.4
    can you help me?
    Setting 1
    Setting 2

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Ajay

    (@ajay)

    Can you change the tracker type to query variable?

    Thread Starter molly12

    (@molly12)

    tracker type is setting to query variable but it’s not tracking

    Plugin Author Ajay

    (@ajay)

    What’s your site url?

    Did you find a solution to this problem? I am having the same issue. It seems to be fixed after I did the suggessted switch to the tracker type. Please update if you solved the issue. Thank you

    Thread Starter molly12

    (@molly12)

    Plugin Author Ajay

    (@ajay)

    I’ve looked at the site and I’m confused. I don’t see the Top 10 code added at all.

    Can you try this temporarily by switching to another theme?

    Thread Starter molly12

    (@molly12)

    I changed themes and the plugin works, if I put the child’s themes not count visits, but I’m not reported any mistake what could be the problem?

    thank you

    Plugin Author Ajay

    (@ajay)

    There seems to be a clear issue with your child theme then. Top 10 uses wp_enqueue_scripts which is a standard WordPress function to add the tracker code.

    One option (although the function is deprecated) is to use <?php tptn_add_viewed_count() ?> in your themes footer.php or better yet single.php within the Loop to see if that works.

    Thread Starter molly12

    (@molly12)

    I have inserted the <? Php tptn_add_viewed_count ()?> Within the single.php loop and works,
    thank you very much

    Plugin Author Ajay

    (@ajay)

    You’re welcome. You might also need to check the theme as you potentially might have issue with other plugins trying to add their code which might be working properly.

Viewing 10 replies - 1 through 10 (of 10 total)
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