after updating, woocommerce shortcode wont work properly

  • Resolved 23bryan

    (@23bryan)


    3 years, 7 months ago

    updated your recent release

    the woocommerce product shortcode columns won’t work properly.

    instead of columns of 4, it now shows 1 image by 1 image.

Viewing 15 replies - 1 through 15 (of 22 total)
  • Theme Author David Vongries

    (@davidvongries)

    Hi @23bryan,

    Is there a link for me to have a look at the site?

    Thanks.

    Best,
    David

    Thread Starter 23bryan

    (@23bryan)

    Hi

    I reverted back to the previous theme version and it worked. Not gonna update yet.

    Same issue here

    https://caboodletextiles.co.uk/
    See big products on homepage here (these are ordinarily in 4 columns)

    Theme Author David Vongries

    (@davidvongries)

    Hi @virtualbird,

    are you running the very latest versions of Page Builder Framework & Elementor (& Elementor Pro)?

    Also, what Elementor widget did you use to display the products on the homepage?

    There have been some changes the way Elementor applies WooCommerce grid styles. We tried to remove our custom product loop wrappers whenever Elementor is being used so that the page builder can take over but it seems that their grid CSS is also no longer being added.

    Once I have the details above, I’ll try to replicate this on my end and push a fix.

    Thanks for reporting!

    Best,
    David

    Thread Starter 23bryan

    (@23bryan)

    Hi David,

    Yes i had the exact sample problem as virtualbird. Using the latest version of Elementor Free, shortcode widget.

    Theme Author David Vongries

    (@davidvongries)

    Okay, I think I know what’s happening here. Thanks for the additional details, @23bryan!

    We will have to dig a little deeper into this. As mentioned above, we remove our custom WooCommerce loop wrappers when a page is built with Elementor to not interfere with the CSS they apply to the products loop.

    Though, they only apply the CSS to “their” widgets, like the “Products” widget for instance. Not if a shortcode is used to render the product loop.

    Since we remove our wrappers from every elementor page regardless, this is causing the issue.

    I will have to check if the “Products” widget is an Elementor Pro widget. If it is, wen can make our logic apply only with Elementor Pro, not Elementor free.

    I’ve also just tried to bring back our wrappers whenever a products shortcode is rendered but couldn’t get it to work properly.

    I will report back as soon as I got an update on this.

    Here is a workaround that can be used in the meantime. There is a filter (which should be used with caution) that allows you to manage the output of our custom WooCommerce wrappers. In other words, you can simply bring them back on a specific page like this:

    function prefix_woo_add_product_loop_wrappers() {

    // Stop if we are not on page 324.
    if ( ! is_page( '324' ) ) {
        return true;
    }

    return true;

}
add_filter( 'wpbf_woo_product_loop_wrapper', 'prefix_woo_add_product_loop_wrappers' );

    Please try to add the code to your child-themes functions.php file. Make sure to replace the ID in the code above with the page ID you’re rendering the shortcode on.

    Reference – https://wp-pagebuilderframework.com/docs/woocommerce-filters/

    Hope that helps! ??

    Best,
    David

    Hi David,
    I’m using Elementor Pro and using the Woocommerce widgets

    Thread Starter 23bryan

    (@23bryan)

    Hi David,

    Thanks for the prompt response. To avoid complications, I won’t update the theme until it has been solved.

    Theme Author David Vongries

    (@davidvongries)

    @virtualbird, I’m using Elementor Pro as well with the “Products” widget but am not able to replicate the issue running all the latest versions.

    I can only recreate it using the “Shortcode” widget and adding a WooCommerce products shortcode like this for instance: [products limit="4" columns="4" orderby="popularity" class="quick-sale" on_sale="true" ]

    Are you running the very latest versions of Page Builder Framework (Premium Add-On in case you have it installed), Elementor & Elementor Pro?

    My apologies – we’re using the shortcode.
    I have implemented your fix with no avail. It dropped a fatal error.

    The shortcode we’re using is:
    [products limit=”8″ columns=”4″ orderby=”id” order=”DESC” visibility=”visible” category=”the-bright-kids-collection, remnants,vip-remnants” cat_operator=”NOT IN”]

    The issue persists with that theme and just elementor installed

    Status is: 

    
### WordPress Environment ###

WordPress address (URL): https://caboodletextiles.co.uk
Site address (URL): https://caboodletextiles.co.uk
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Oldest: 2021-08-02 11:18:37 +0000
Newest: 2021-08-07 08:10:38 +0000

Complete: 12,105
Oldest: 2021-07-11 11:31:06 +0000
Newest: 2021-08-11 09:59:07 +0000

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Oldest: 2018-12-29 18:56:35 +0000
Newest: 2021-08-07 13:15:04 +0000

Pending: 85
Oldest: 2021-08-11 12:53:05 +0000
Newest: 2022-04-03 21:46:42 +0000

### Status report information ###

Generated at: 2021-08-11 11:11:36 +01:00
    Theme Author David Vongries

    (@davidvongries)

    @virtualbird, I adjusted the filter above, there was a typo in it. It should work fine now.

    Thanks for clarifying – so it’s what I thought. The issue is only related to when using a shortcode on an Elementor page.

    We’ll dive into this. Thanks again for the troubleshooting! ??

    Best,
    David

    @davidvongries what if we’re rendering it on multiple pages? We have it on about 20

    Theme Author David Vongries

    (@davidvongries)

    The issue will be the same on all Elementor pages that use a WooCommerce shortcode instead of any of the Elementor product widgets.

    @davidvongries so do I edit the code to have multiple ID’s? We’ve set it up for 1 page but it’s the still same issue

Viewing 15 replies - 1 through 15 (of 22 total)
  • The topic ‘after updating, woocommerce shortcode wont work properly’ is closed to new replies.