After Updating Theme All Google Tag Manager Codes Get Removed, Why?

  • Resolved FactsTea

    (@factstea)


    8 months, 3 weeks ago

    Hi,

    This is Harshit Kumar, I am using Responsive Theme from starting but As I experience whenever I update the theme the analytics code the other schema and other code get removed from my website <head>. Which lead me to loss of data collection. If I did not check then I Did not get traffic data or what ever I ha put code on my site for a important purpose. That’s why i did not update theme from long time. I want confirmation that After updating my code will not erased. Otherwise I wont update it ever.

    My website => Harshit Kumar

    Thanks
    Harshit

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    Thank you for reaching out.

    I would like to know if you’re changing the theme code directly. If so, then it is expected behavior that the code will be lost on update.

    If you wish to add code, we already have that feature. You can go to customize->Header->scripts and embed your script to header or customize->Footer->scripts to embed your script to footer.

    Regards,

    Pratik

    Hi there,

    Hope your issue is resolved,
    If not, please feel free to contact us.

    Best Regards,
    Tejas

Viewing 2 replies - 1 through 2 (of 2 total)
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