After updates, the barcode scanner via smartphone does not work correctly. Pleas

  • Resolved leyako

    (@leyako)


    2 months, 3 weeks ago

    After updates WooCommerce App, the barcode scanner via smartphone does not work correctly. Please fix it.

    Previously, there was no such problem and through a smartphone it was possible to quickly scan Lego and goods by barcode and adjust the stock. Now it reads barcodes incorrectly

    thanks

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey there, @leyako! Thanks for contacting us. I’m happy to help you.

    Since your issue is with the WooCommerce mobile app, can you please contact the mobile support by going on the App Menu > Help & Support?

    This way the ticket will be sent to out mobile team and they will be able to assist you further ??

    Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

    Thread Starter leyako

    (@leyako)

    Thanks for the answer, but I tried and failed to contact them through the app. Pass this information on to them. And tell me how to write to support step by step in the app.

    Hey, @leyako!

    I’m sorry you were unable to contact the mobile support.

    Do you mind sharing what happened when you tried to contact them so we can address this and assist you further?

    Thank you!

    Looking forward to your reply.

    Have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)
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