After Updates i am facing some issue that crashes my site after it

  • Resolved RC Verma

    (@rcverma)


    4 years, 1 month ago

    Hi,
    I am facing one issue
    https://topbestof.com/?elementor_library=top-offer-banner this page shows one image instead of carousal image. While On live editing it shows carousal image.
    I have made a video to better understand the case.
    https://drive.google.com/file/d/1ZWCNnP84lTkwZ7SgJRYZbGH7OdmaImph/view
    But after sometime i got this error.
    https://drive.google.com/file/d/1RyueGpROMzz19fQ0xU2GrN6z6tkICeO5/view

    I have checked on hosting there is shows some PHP error logs its like

    #0 /home/5edee004c1ac19016c382595/public_html/wp-includes/class-wp-hook.php(287): Elementor\Core\Documents_Manager->register_default_types(Object(Elementor\Core\Documents_Manager))

    #1 /home/5edee004c1ac19016c382595/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)

    #2 /home/5edee004c1ac19016c382595/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)

    #3 /home/5edee004c1ac19016c382595/public_html/wp-content/plugins/elementor/core/documents-manager.php(692): do_action(‘elementor/docum…’, Object(Elementor\Core\Documents_Manager))

    #4 /home/5edee004c1ac19016c382595/public_html/wp-content/plugins/elementor/core/documents-manager.php(177): Elementor\Core\Documents_Manager->register_types()

    #5 /home/5edee004c1ac19016c382595/public_html/wp-content/plugins/elementor/modules/usage/module.ph in /home/5edee004c1ac19016c382595/public_html/wp-content/plugins/elementor/core/documents-manager.php on line 121

    Stack trace:

    #0 /home/5edee004c1ac19016c382595/public_html/wp-content/plugins/elementor/core/logger/manager.php(47): Elementor\Core\Logger\Manager->get_log_type_from_php_error(1)

    #1 [internal function]: Elementor\Core\Logger\Manager->shutdown()

    #2 {main}

    thrown in /home/5edee004c1ac19016c382595/public_html/wp-content/plugins/elementor/core/logger/manager.php on line 212

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • WPChina

    (@wordpresschina)

    I’m having similar issues with PHP since last update

    Hi,

    Thank you for contacting us and for sharing the video.

    I could not recreate the same issue on my own site using version 3.1.1

    To start, I would try the steps outlined in this article to rule out some causing factors.

    Let us know if any of the steps worked. If the issue persists, please let us know the exact changes that were made from the time it worked to when it did not. For example, is this relevant to moving to version 3.1.0 from an older version? Or, if it’s related to the newest version: 3.1.1.

    Awaiting your reply.

    Gil

Viewing 2 replies - 1 through 2 (of 2 total)
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