After update when I receive an email I cannot see the address of the sender

  • After the update I notice that when I receive an email I get the name of the sender with “[email protected]”. Usually when I click to reply, I would get the address of the sender but now I get only my own adddress: “[email protected]”.

    In these days I also migrated my website from a different host but I don’t think it is related.

    Help! it is urgent I cannot reply to my clients!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter somesh01

    (@somesh01)

    I saw that under the field of FROM [Name] <[email]>

    It is written: Invalid mailbox syntax is used.

    Do I need to write something different?

    tthank you

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    First of all, why do you suppose the email has been sent from Contact Form 7’s contact form?

    I saw that under the field of FROM [Name] <[email]>

    It is written: Invalid mailbox syntax is used.

    Do I need to write something different?

    Yes. See How to Resolve Configuration Errors.

    Thread Starter somesh01

    (@somesh01)

    Hi

    I looked at: https://contactform7.com/configuration-errors/invalid-mailbox-syntax/

    But I don’t understand what do I need to put in my “FROM” box. Now it is written: [Name] <[email]>

    And it is written: Invalid mailbox syntax is used

    What am I suppose to write instead?

    Thank you for your time

    Thread Starter somesh01

    (@somesh01)

    Hi, I found out how to complete the fields and now the sentence “Invalid mailbox syntax is used” is gone but i still don’t see the emails of the sender but it appear only my email. do I need to change other setting ot is it a problem of the server? thank you

    • This reply was modified 7 years, 6 months ago by somesh01.
Viewing 4 replies - 1 through 4 (of 4 total)
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