After update to latest version it’s not working!

  • Resolved shahidul34

    (@shahidul34)


    2 years, 5 months ago

    Hello, the plugin is awesome and I have used some of my websites but after updated it recently it’s not working ??
    Here is the link for development website(I didn’t update the plugin still now so it’s working – https://dev.principiumstudio.com/ )
    Here is the main website https://principiumstudio.com/ – stopped working after update the plugin.

    There are no option for screenshot. Here is the words I have used – We create human, real, authentic brands
    that connect., engage., appeal.

    Please help me.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Labib Ahmed

    (@labibahmed42)

    Hi,
    Please do hard reload (ctrl_shift+R for windows)(command+shift+R for mac) to clear cache. It would work for you.
    Thanks

    • This reply was modified 2 years, 5 months ago by Labib Ahmed.
    ajaffri

    (@ajaffri)

    It works with CTRL+Shift+R but only one time. If you refresh normally again the text disappear. Is there a more permanent solution ?

    Plugin Author Labib Ahmed

    (@labibahmed42)

    Hi @ajaffri what’s the link of page where you are using plugin?

    Thanks

    ajaffri

    (@ajaffri)

    Thank you for your reply. It is a local website. The plugin is working great, but the only issue is that when we refresh the page, the text doesn’t show up. When we use a hard refresh, it works. I have PHP 8.0 with the latest WP version. I also tested it on PHP 7.4 but no difference. I am not using any custom theme or plugins, it is just this plugin and a fresh WP install.

Viewing 4 replies - 1 through 4 (of 4 total)
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