Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    As that is a commercial theme, we ask that you please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://mysitemyway.com/support/forum/dejavu

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    Thread Starter rainbowlaw

    (@rainbowlaw)

    I also sent a support request to my theme developer but so far they have not responded. Thanks

    Moderator James Huff

    (@macmanx)

    They’re the ones who can fix this for you, as it’s a feature of the theme which is broken, so fingers crossed for a speedy reply.

Viewing 3 replies - 1 through 3 (of 3 total)
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