After update: strange characters instead of social icons

  • Dear wpzooms team

    After the latest Wpzoom update, the social icons aren’t displayed correctly. It seems that something has changed, so that other icons instead of socialicons are displayed.

    This appears on all of our sites.

    Thanks for your help

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter faessi

    (@faessi)

    Sad that nobody has an idea, maybe I have to switch the plugin :-(.

    Plugin Support Ina

    (@inamoro)

    Hi, @faessi

    We were just checking your website and trying to figure out what was causing the issue. Supposedly, it was the cache of the website. In the meantime, it seems like you have solved this issue.

    Thread Starter faessi

    (@faessi)

    Hi, I switched the plugin on this site, as I didn’t found a solution.

    Can you please check this site, where I stell use your plugin?

    https://malen-lernen.org

    Thanks!

    Plugin Support Ina

    (@inamoro)

    @faessi we suppose this is caused by the translation plugin you’re using.

    We will be able to verify this only by having access to your website. We suggest you contact us directly.

    Thread Starter faessi

    (@faessi)

    Hi Ina, I sent you a message over “contact us”

    Thread Starter faessi

    (@faessi)

    by the way: on this website, I don’t use a translation plugin.

    Plugin Support Ina

    (@inamoro)

    The issue happens because of a conflict with the Divi Booster plugin. Since both Divi Booster and Social Icons Widget load the Socicons font, there is a conflict that messes up how the social icons are displayed. I have temporarily disabled Divi Booster and the social icons work fine. We will fix this bug in the upcoming plugin update, so there won’t be any conflicts of this kind and you can use both plugins at the same time.

Viewing 7 replies - 1 through 7 (of 7 total)
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