• Resolved koullis

    (@koullis)


    as title says

    after the latest update admin panel seems to be slow and sometimes im getting 520/500/523 errors. Contacted hosting provider and didnt find any problems with server

    according to host the problem is “with entry processes is connected to requests to admin-ajax,”

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    In order to troubleshoot this further, can you share a copy of your status report found under **WooCommerce > Status**? Which WooCommerce version did you use previously and did you update WordPress at the same time?

    Thread Starter koullis

    (@koullis)

    i was on 4.3.3. i think wordpress was updated first and 2 days ago woocommerce

    `
    ### WordPress Environment ###

    WC Version: 4.4.1
    REST API Version: ? 1.0.15
    WC Blocks Version: ? 3.1.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.4.0
    Log Directory Writable: ?
    WP Version: 5.5
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.21
    PHP Post Max Size: 1 GB
    PHP Time Limit: 600
    PHP Max Input Vars: 2000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k

    SUHOSIN Installed: –
    MySQL Version: 10.3.23-MariaDB-log-cll-lve
    Max Upload Size: 1 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 4.4.1
    WC Database Prefix: hd_
    Total Database Size: 64.77MB
    Database Data Size: 57.74MB
    Database Index Size: 7.03MB
    hd_woocommerce_sessions: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    hd_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
    hd_woocommerce_order_items: Data: 0.12MB + Index: 0.08MB + Engine MyISAM
    hd_woocommerce_order_itemmeta: Data: 1.13MB + Index: 0.75MB + Engine MyISAM
    hd_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_actionscheduler_actions: Data: 0.05MB + Index: 0.03MB + Engine MyISAM
    hd_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hd_actionscheduler_logs: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
    hd_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hd_comments: Data: 0.67MB + Index: 0.31MB + Engine MyISAM
    hd_emtr_email: Data: 33.08MB + Index: 0.22MB + Engine MyISAM
    hd_emtr_track_email_link_click_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_emtr_track_email_link_master: Data: 0.64MB + Index: 0.37MB + Engine MyISAM
    hd_emtr_track_email_open_log: Data: 2.84MB + Index: 0.69MB + Engine MyISAM
    hd_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_lmfwc_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hd_lmfwc_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hd_lmfwc_licenses: Data: 0.50MB + Index: 0.00MB + Engine InnoDB
    hd_lmfwc_licenses_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hd_ms_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_options: Data: 4.06MB + Index: 0.14MB + Engine MyISAM
    hd_postmeta: Data: 4.43MB + Index: 2.12MB + Engine MyISAM
    hd_posts: Data: 0.74MB + Index: 0.21MB + Engine MyISAM
    hd_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hd_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hd_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    hd_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hd_tm_taskmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_usermeta: Data: 0.69MB + Index: 0.35MB + Engine MyISAM
    hd_useronline: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_users: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
    hd_w3tc_cdn_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wcsn_activations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wcsn_serial_numbers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wc_customer_lookup: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
    hd_wc_download_log: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hd_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wc_order_product_lookup: Data: 0.15MB + Index: 0.14MB + Engine MyISAM
    hd_wc_order_stats: Data: 0.11MB + Index: 0.07MB + Engine MyISAM
    hd_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hd_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hd_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wfblockediplog: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    hd_wfblocks7: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    hd_wfconfig: Data: 0.40MB + Index: 0.01MB + Engine MyISAM
    hd_wfcrawlers: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    hd_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wffilemods: Data: 3.10MB + Index: 0.46MB + Engine MyISAM
    hd_wfhits: Data: 0.57MB + Index: 0.10MB + Engine MyISAM
    hd_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wfissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hd_wfknownfilelist: Data: 1.61MB + Index: 0.20MB + Engine MyISAM
    hd_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wflocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    hd_wflogins: Data: 0.25MB + Index: 0.06MB + Engine MyISAM
    hd_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hd_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hd_wfnotifications: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    hd_wfpendingissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hd_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wfstatus: Data: 0.11MB + Index: 0.05MB + Engine MyISAM
    hd_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_woocommerce_software_activations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_woocommerce_software_licenses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_wplc_actions_queue: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
    hd_wplc_chat_msgs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hd_wplc_chat_ratings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hd_wplc_chat_sessions: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    hd_wplc_chat_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hd_wplc_custom_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hd_wplc_departments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hd_wplc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hd_wplc_quick_responses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hd_wplc_roi_conversions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hd_wplc_roi_goals: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hd_wplc_webhooks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hd_yoast_indexable: Data: 0.21MB + Index: 0.09MB + Engine MyISAM
    hd_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hd_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hd_yoast_seo_links: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    hd_yoast_seo_meta: Data: 0.04MB + Index: 0.05MB + Engine MyISAM

    ### Post Type Counts ###

    attachment: 55
    custom_css: 1
    es_template: 4
    feedback: 146
    ig_campaign: 1
    ig_message: 1
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    kjm_notice: 345
    nav_menu_item: 16
    o-discount: 1
    o-list: 1
    oembed_cache: 69
    page: 11
    popup_theme: 6
    post: 1
    product: 12
    product_variation: 48
    rainmaker_form: 1
    shop_coupon: 16
    shop_order: 1642
    shop_order_refund: 24
    sp_easy_accordion: 1
    sp_faq: 30
    tablepress_table: 14
    ufaq: 2
    vtprd-rule: 1
    wc_conditional_fee: 1
    wp_block: 1
    wpplugin__sub_log: 1
    yith_wcpmr_rule: 1
    ywdpd_discount: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (39) ###

    WP Missed Schedule (The Original): by sLaNGjIs Team – 2014.1231.2017.12
    WooCommerce Blacklister: by Aelia – 1.0.5.200727 – Installed version not tested with active version of WooCommerce 4.4.1
    Autocomplete WooCommerce Orders: by Liam McArthur – 1.3.1 – Installed version not tested with active version of WooCommerce 4.4.1
    Autoptimize: by Frank Goossens (futtta) – 2.7.6
    Wordpress Bitcoin Payments – Blockonomics: by Blockonomics – 1.8.5 – Installed version not tested with active version of WooCommerce 4.4.1
    Classic Editor: by WordPress Contributors – 1.6
    Cloudflare: by Cloudflare
    Inc. – 3.5.1

    Code Snippets: by Code Snippets Pro – 2.14.0
    Currency Switcher for WooCommerce: by WP Wham – 2.12.2 – Installed version not tested with active version of WooCommerce 4.4.1
    Easy Accordion: by ShapedPlugin – 2.0.10
    Email Tracker: by Prashant Baldha – 5.1
    Far Future Expiration Plugin: by Tips and Tricks HQ – 1.4
    Geolocation IP Detection: by Yellow Tree (Benjamin Pick) – 3.1.1
    Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 6.2.2
    Heartbeat Control by WP Rocket: by WP Rocket – 2.0
    Jetpack by WordPress.com: by Automattic – 8.8.2
    KJM Admin Notices: by KAJOOM – 2.0.1
    License Manager for WooCommerce: by Dra?en Bebi? – 2.2.0 – Installed version not tested with active version of WooCommerce 4.4.1
    Maintenance: by WP Maintenance – 3.96
    My Custom Functions: by Space X-Chimp – 4.43
    Register IPs: by Mika Epstein
    Johnny White – 1.8.2

    TablePress: by Tobias B?thge – 1.12
    Theme Customisations: by WooThemes – 1.0.0
    WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 1.4.3 – Installed version not tested with active version of WooCommerce 4.4.1
    W3 Total Cache: by BoldGrid – 0.14.4
    Aelia Foundation Classes for WooCommerce: by Aelia – 2.0.21.200813
    WooCommerce Extra Fees Plugin Premium: by theDotstore – 3.4 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Extra Fees Plugin Premium: by theDotstore – 3.4 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.1
    WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Simply Order Export: by Ankit Gade – 3.0.13 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce: by Automattic – 4.4.1
    Wordfence Security: by Wordfence – 7.4.10
    Yoast SEO: by Team Yoast – 14.8
    WP Disable: by optimisation.io – jody nesbitt – 1.6.1
    WP-Live Chat by 3CX: by 3CX – 9.0.17
    WP-Optimize – Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.1.2

    WP-Sweep: by Lester ‘GaMerZ’ Chan – 1.1.3
    WP-UserOnline: by Lester ‘GaMerZ’ Chan – 2.87.5

    ### Inactive Plugins (1) ###

    Advanced Product Fields for WooCommerce: by StudioWombat – 1.3.1 – Installed version not tested with active version of WooCommerce 4.4.1

    ### Dropin Plugins (2) ###

    advanced-cache.php: advanced-cache.php
    db.php: db.php

    ### Settings ###

    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #5 – /
    Cart: #6 – /cart/
    Checkout: #7 – /checkout/
    My account: #273 – /my-account/
    Terms and conditions: #194 – /terms-and-conditions/

    ### Theme ###

    Name: Storefront
    Version: 2.6.0
    Author URL: https://woocommerce.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?

    ### Templates ###

    Overrides: –

    ### Currency Switcher Settings ###

    WooCommerce Currency Switcher Plugin: yes
    Currency switcher on per product basis: yes
    Revert currency to default on checkout: no
    Apply currency conversion for fixed amount coupons: no
    Add base currency for fixed amount coupons: no
    Apply currency conversion for free shipping minimum order amount: no
    Apply currency conversion for cart fees: no
    Switcher placement: Array
    (
    )
    Switcher wrapper: %currency_switcher%
    Switcher item format: %currency_name%
    Link list switcher separator:
    Reposition page after currency switch: no
    Rounding: no_round
    Number of decimals: 2
    Make “pretty price”: no
    Apply rounding and “pretty price” to shipping rates: no
    Apply rounding and “pretty price” to shop’s default currency: no
    Order currency: yes
    Format price: no
    Currencies:
    Currency (shop’s default): [USD] United States (US) dollar
    Total additional currencies: 2
    Additional currency #1: yes
    alg_currency_switcher_currency_1: EUR
    Additional currency #2: yes
    alg_currency_switcher_currency_2: GBP
    Exchange Rates:
    Exchange rates updates: twicedaily
    Exchange rates server: ecb
    Free Currency Converter API Key: not set
    Exchange rates offset: 0
    #1 USD/EUR (Euro): 0.838012234979
    alg_currency_switcher_exchange_rate_server_USD_EUR: default
    alg_currency_switcher_exchange_rate_offset_type_USD_EUR: default
    percent: 0
    #2 USD/GBP (Pound sterling): 0.757102153691
    alg_currency_switcher_exchange_rate_server_USD_GBP: default
    alg_currency_switcher_exchange_rate_offset_type_USD_GBP: default
    percent: 0
    Currency Countries (by IP):
    Currency Countries (by IP): yes
    Enter countries as comma separated text: yes
    Override country: disabled
    #1 [EUR] Euro: EU,AD,AT,BE,CY,EE,FI,FR,GF,TF,DE,GR,GP,IE,IT,LV,LT,LU,MT,MQ,YT,MC,ME,NL,PT,RE,PM,SM,SK,SI,ES
    #2 [GBP] Pound sterling: GB,IM,JE,GS
    Currency Languages (Locales):
    Currency Languages (Locales):
    Enter locales as comma separated text:
    Always use locale to assign currency:
    #1 [EUR] Euro: Array
    (
    [0] =>
    )
    #2 [GBP] Pound sterling: Array
    (
    [0] =>
    )
    Price Formats: yes
    #0 [USD] United States (US) dollar: left
    Additional currency code position (optional): none
    Thousand separator: ,
    Decimal separator: .
    Number of decimals: 2
    Currency Symbol: $
    #1 [EUR] Euro: left
    Additional currency code position (optional): none
    Thousand separator: ,
    Decimal separator: .
    Number of decimals: 2
    Currency Symbol: €
    #2 [GBP] Pound sterling: left
    Additional currency code position (optional): none
    Thousand separator: ,
    Decimal separator: .
    Number of decimals: 2
    Currency Symbol: £
    Flags:
    #0 [USD] United States (US) dollar:
    #1 [EUR] Euro:
    #2 [GBP] Pound sterling:
    Default customer location:
    Price conversion method: save_in_array
    Fix mini cart: no
    Disable on URI:
    Additional price filters:
    Price filters to remove:
    Session save path:

    ### Action Scheduler ###

    Complete: 218
    Oldest: 2020-07-20 18:58:35 +0000
    Newest: 2020-08-19 20:57:53 +0000

    Pending: 1
    Oldest: 2020-08-26 15:35:41 +0000
    Newest: 2020-08-26 15:35:41 +0000

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @koullis. Are you still facing this issue? Do you have any fatal error logs when you click on the dropdown in WooCommerce > Status > Logs? Or does your host have any logs that provide more information about what’s going on? It would be helpful if you could share those please.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    We haven’t heard back from you so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘after update slow admin page’ is closed to new replies.