• Resolved Tato Ferreira

    (@tato-ferreira)


    After update, popup has been enabled. How to return to the notification slide?

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • freebieselect

    (@freebieselect)

    Not only the pop up is on, but it can’t be turned off. I click deny and it comes again on the next page. I had to turn off the plugin.

    rgomezp

    (@rgomezp)

    Hello,
    Thanks for bringing this up. If I understand the problem correctly, you are saying that instead of the slide down, you are now seeing the pop-up? Have you checked your OneSignal settings?

    Thread Starter Tato Ferreira

    (@tato-ferreira)

    Yes, the settings are correct. Before updating the plugin it worked normally.

    rgomezp

    (@rgomezp)

    Please contact us through the support feature at OneSignal.com and we will be happy to help you resolve the issue.

    rgomezp

    (@rgomezp)

    After further investigation, we have identified the issue and are working to resolve. However, this has nothing to do with the latest update. Thank you for your patience.

    Thread Starter Tato Ferreira

    (@tato-ferreira)

    I’m looking forward to the resolution.

    PIX GEEKS

    (@pixgeeks)

    Same issue on all of my websites
    Hope it will be fixed soon
    Thank you

    Smartphone Pliable

    (@smartphonepliable)

    Hi
    Any news about this issue ?
    Thx

    Plugin Author OneSignal Push Notifications

    (@onesignal)

    Hello,
    The fix was released today.

    Thank you

    Smartphone Pliable

    (@smartphonepliable)

    Great !
    Do we need to make some change / update on OneSignal backoffice and/or on WordPress ?
    Thx

    Plugin Author OneSignal Push Notifications

    (@onesignal)

    The files are cached locally for a day so if you would like to see the changes today, you have to clear your cache. Other than that, no action is needed on your part!

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘After update, popup has been enabled. How to return to the slide notification?’ is closed to new replies.