After Update, not able to Register

  • Resolved provinciacreative

    (@provinciacreative)


    7 years, 12 months ago

    When a client tries to Register and enters their info, the screen returns to a blank (field) registration form and no registrations occurs.

    I have gone thru all of the pages with the shortcode and updated them twice. I even updated the General Settings.

    Here is the page: https://provinciawebdesign.com/service/

    Thanks in advance

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Alberto Hornero

    (@hornero)

    Just resave (update) the page which contains the shortcode. And if you want to reset the values, you should do it from …/wp-admin/options.php

    Alberto.

    When someone goes to register, it asks for a user name. When they choose a user name, it says a valid email address is required. So, they go back to register with an email address and it says a user name is required. There’s only one spot to fill in either one. This is a new problem, but I don’t know when it started. Some people registered with no problem, but now no one new can register.

    I just used the settings as they are in the plugin since I don’t know how to write code. I had not changed them, so I don’t know why this started happening, unless it’s a problem with the latest update of WordPress. My theme has not had a recent update. Please respond in layman’s terms.

    Thank you.

    Plugin Author Alberto Hornero

    (@hornero)

    Sorry for the delay in my answer. I’m currently on vacation until next week.

    Do you have any news about this issue? an extra plugin compatibility?

    Thanks for the feedback in advance. Regards,

    Alberto.

    Plugin Author Alberto Hornero

    (@hornero)

    A new version will be release today. Please let me know if that helps.

    Regards,

    Alberto.

Viewing 4 replies - 1 through 4 (of 4 total)
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