• the site displays error_type=”2″ error_code=”805306612″ invalid request method for payment confirmation

    • This topic was modified 3 months, 2 weeks ago by gadgetga.
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  • Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    Hello,

    We are sorry to hear you had a bad experience with our plugin but before writing the review did you reach out to us so we could help solve it?

    Each website is different and plugin/theme conflicts can arise. It is best practice to have a staging website where you first make any changes to test if it does not break anything. Only after thoroughly checking all still works on the staging website, should you make any changes in production website.

    You can always reach out on the forum or directly to our in App support and ask for you case to be escalated (this will reach our team). Through this process we will be able to have a closer look at your setup and hopefully solve the problem or at least point to a direction of where it could be coming from if it’s not caused by our plugin directly.

    You can follow these steps to reach out to our in App help section:

    – Open the Revolut Business App

    – Click on your account name on the top left of your screen.
    – Open “Help” section.
    – Scroll down until you see “Chat” option.
    – Click on “Start new chat” (chat bubble icon)

    Please let us know if we can assist you.

    Kind regards,

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