After update I Can’t ad gallery to page

  • Resolved astrogeert

    (@astrogeert)


    5 years, 11 months ago

    After updat when I click on Nextgen icon:

    get_static_abspath requires a path and module. Received \nextgen-gallery\products\photocrati_nextgen\modules\nextgen_basic_album\static\extended_preview.jpg and

    When contacting support, consider copying and pasting this information in your support request. It helps us troubleshoot more quickly.

    Server Settings

    Operating System : Linux (64 Bit)
    Server : Apache
    Memory usage : 13.92 MByte
    MYSQL Version : 10.2.12-MariaDB-log
    SQL Mode : ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    PHP Version : 7.1.27-1+0~20190307202204.14+stretch~1.gbp7163d5
    PHP Safe Mode : Off
    PHP Allow URL fopen : On
    PHP Memory Limit : 128
    PHP Max Upload Size : 32M
    PHP Max Post Size : 32M
    PCRE Backtracking Limit : 1000000
    PHP Max Script Execute Time : 30s
    PHP Exif support : Yes (V7.1.)
    PHP IPTC support : Yes
    PHP XML support : Yes

    Graphic Library

    GD Version : 2.2.5
    FreeType Support : Yes
    FreeType Linkage : with freetype
    GIF Read Support : Yes
    GIF Create Support : Yes
    JPEG Support : Yes
    PNG Support : Yes
    WBMP Support : Yes
    XPM Support : Yes
    XBM Support : Yes
    WebP Support : Yes
    JIS-mapped Japanese Font Support : No

    The page I need help with: [log in to see the link]

Viewing 2 replies - 16 through 17 (of 17 total)

  • Hi @jackrapid
    Please, report that in a separated thread if possible. That warning message it’s different.

    @correiar Yes, that will solve the problem, but we already have a release scheduled for tomorrow, which should resolve your issue. Once it is available, please run the update, re-test the site, and see if it works for you. If not, please let us know.

    – Gaby, Customer Support.

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions.

Viewing 2 replies - 16 through 17 (of 17 total)
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