After Update Featured Option not working properly

  • After updating to new version, I’m not able to set featured image properly. Before Gallery option was opening in a model window. Now its opening in full window and I’m not able to set the featured image. If I disabled this plugin everything works fine.

Viewing 9 replies - 1 through 9 (of 9 total)

  • 1.7.7 is a mess! Settings cannot be saved, Layout is messed up too.
    Please fix it soon!

    Thread Starter Shameer

    (@shameeryou)

    I just rollbacked the plugin to the previous version. User WP Rollback plugin to rollback the plugin to previous version

    Is there any error in console/error log?
    It might be a plugin/theme conflict,please share the active plugin list and theme name .
    Or please contact our support desk ,so that we can fix this as soon as possible.
    Sorry for the inconveniences.

    Thank you.

    I doubt it’s theme related since the problem is in the backend on the plugin settings page.
    For example: The Yes/No-Buttons for many settings are not selectable. No chance to change or save those settings.

    Thread Starter Shameer

    (@shameeryou)

    For me all buttons were working, but started issue when i tried to set featured image of single posts. I’m using NewsPaper theme.

    Please see my installed plugin list

    https://snag.gy/VrBmRN.jpg

    There are changes in css,so please try again after clearing the browser cache and CloudFlare’s cache (if you are using cloudflare) .
    we will check is there any theme /plugin conflicts.
    Thank you.

    Clearing the browser cache really did the job. Now everything seems to be fine. Thanks! ??

    We’re experiencing a similar problem. Feature image and ‘Add Media’ buttons no longer work. If I disable this plugin, they work fine. This has happened for 2 different users and 3 or 4 different browsers. We’ve already been through clearing all server and browser caches. It’s definitely a JS error:

    Uncaught ReferenceError: XyzSmapToggleRadio is not defined
    at HTMLDocument.<anonymous> (post.php?post=167274&action=edit:1860)
    at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,quicktags,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.4:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,quicktags,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.4:2)
    at Function.ready (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,quicktags,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.4:2)
    at HTMLDocument.K (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,quicktags,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.4:2)

    Rolling back to 1.7.6 returned everything to normal.

    • This reply was modified 6 years, 11 months ago by jpamental. Reason: Noting that rollback fixed the issue

    That’s not possible,the js file is updated with the new functions. It might work after clearing the cache.
    If issues persist ,please contact our support desk .

Viewing 9 replies - 1 through 9 (of 9 total)
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