After update 1.3.7 button scroll to top not shown

  • reli33

    (@reli33)


    5 years ago

    Hi, I upgrated yesterday theme for 1.3.7. After update is not displayed button “scroll to top”. In menu – Activate button “scroll to top” is ON. I trying empty all caches. Then I turned off gradually all plugins, but repair did not occur.
    Pls someone can help me?
    Before 3 days button worked corectly and has been displayed, after update i dont see button more.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @reli33,

    We will check on this issue and if there is an issue, we will let you know once it is fixed. Thank you for your patience and understanding.

    Thanks.

    Thread Starter reli33

    (@reli33)

    Hello Shreejana. Thanks for Your response. I would like to paste a mail from Your colleague. For other users with the same problem.

    Hi Ivan,
    Yes, there seems to be an issue in the Scroll to top in this recent update. However, we’re going to fix it and release an update soon (within a week). I hope this is fine for you too.
    Regards,
    Ashish S.

    Importantly, we know where the bug is and its not in my settings. I was worried that something happened on my side.

    Thanks for next information and best support ??
    Ivan

    Sorry for the inconvenience. As we have already mentioned, we will fix it as soon as possible.

    Thanks.

    Thread Starter reli33

    (@reli33)

    Hi Shreejana, thank you! Today i updated my Zakra theme (1.3.8). The problem solved, button is displayed. Working without any problems (PC/ipad/mobile version). THANK YOU for fast support and fix the bug.
    Nice day from Slovakia.

    Ivan

    Great!. Please let us know if you find any issue and if you need any help.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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