After theme update to v/ 4.4.11 (Hotel Galaxy) my website is gone

Hello @hothes,

Thanks for conatcting us.

Please follow the tutorial link about rollback the old version https://www.fastcomet.com/kb/downgrade-wordpress-versions-plugins-themes

Also please share your website URL, you can share screenshots via https://prnt.sc/

Which version did you use hotel galaxy?

Thanks

I already did a rollback, so no problem there.

This is my website url.
But you are not able to see the bug there, as I did the rollback.
https://fur.summerhouse.hothes.com/

The update to the new theme version gives me an empty website with no subsites and no links, blocs, images etc. on the frontpage.

My page before the update:
Image 1: https://prnt.sc/47OC7-zOV9lH
Image 2: https://prnt.sc/_NNe-SU_cB-B

My page after the update:
Image 3: https://prnt.sc/nWhkRzJU6PJ5
Image 4: https://prnt.sc/gdVDnJNhEmF8

`Hello @hothes,
Thank you for your reply.
Please update your theme and set the template FrontPage. Also, update the webdzier-companion plugin.
To set the FrontPage template:-
1) Go to Dashboard -> Pages and open to edit your home page.
2) Go to the right and select your template FrontPage.
3) Now click on to update button to publish it.

<a href=”https://prnt.sc/UunP-RKTYuBj”>Screenshot</a&gt; for more info
If you have any issues feel free to ask.

Thanks

Hi,

Webdzier-companion plugin was updated

This is unfortunately not helping (see images)

https://prnt.sc/qwW6ong7NQjg
https://prnt.sc/gg_NqX51x8Mx

Is there something else I can do?

Hello @hothes,

Thank you for your reply again.
It seems like website cache issue so would Please open your site on different or incognito.
Even then if you are facing the same issue so please contact to our website contact forum.

Thanks

I got it to work, but there is a lot of bug is the new version, so still had to do a rollback. I’ll try to reach out to the theme owner.

I thought this was the website contact forum.
Where do that forum?

Hello @hothes,

Go to the website and find the contact page and send your query.

Thanks