After the update, you will be logged out immediately after logging in

  • Resolved miksafro

    (@miksafro)


    9 months, 3 weeks ago

    Well, the problem is described in the title. Unintentional logouts from the wp admin area constantly occur immediately after logging in. The problem disappears after deactivating the plugin.


    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jelena

    (@jmisic)

    Hi,

    Sorry to hear that.

    This could be caused by a new Shield’s v19.0 “User Session Lock” feature.

    But to be sure, this is what we recommend:

    1. Reproduce logging out
    2. Use a forceoff method outlined here
    3. Log into your site
    4. Go to your Activity Log and filter logs by your IP address or username.
    5. Review logs. Hopefully, these will tell you why you’re logging out so you can change Shield settings to prevent it from happening again.

    Let us know how you get on.

    Plugin Author Paul

    (@paultgoodchild)

    – removing this response as it’s a duplicate of Jelena’s response –

    • This reply was modified 9 months, 3 weeks ago by Paul. Reason: remove duplicate response
    Thread Starter miksafro

    (@miksafro)

    Indeed, I have a dynamic IP. Disabling the session locking option by IP solved the problem.

    Thank you Jelena

    Plugin Support Jelena

    (@jmisic)

    No problem, happy to help. ??

Viewing 4 replies - 1 through 4 (of 4 total)
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