After the update, the checkout page became vertical, not horizontal

  • Resolved shakoor99

    (@shakoor99)


    6 months, 3 weeks ago

    After the update, the checkout page became vertical, not horizontal
    Before the update, the checkout page was two-sided
    Enter address, product, shipping and payment data on the desktop screen
    Now after the update, they are all full length
    Meaning, you need to scroll down to see the rest of the data
    Please solve the problem

    This is a demo page to watch and see what the error is before updating
    https://test.check-com.com/checkout/

    Look at the checkout page, how organized it is

    Now after the update, I see how miserable it is
    In the actual location after the update
    https://check-com.com/checkout/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter shakoor99

    (@shakoor99)

    I don’t really understand where the problem is
    Please help me understand the problem

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @shakoor99

    This is a theme-specific issue, and we don’t provide help & support for 3rd-party plugins or themes as they’re outside our support scope. It would be best to reach out to the theme developer for further assistance.

    Additionally, you can open the checkout page in the editor and compare whether they use the same elements.

    I wish I could help more, but hopefully, this gets you going in the right direction to get some further insight/information.

    Thanks!

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @shakoor99

    I’m marking this topic as “resolved” due to recent inactivity. If more assistance is needed, feel free to post back here or open a new topic.

    Thanks!

    Thread Starter shakoor99

    (@shakoor99)

    The problem was not with plugins or themes
    It was on WooCommerce After the latest update, the checkout page has been restructured again

    Please be aware that there is a current problem in the Analytics section
    The schedule of days does not appear
    Please review it and let us know the solution or update soon

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hello @shakoor99,

    Please be aware that there is a current problem in the Analytics section
    The schedule of days does not appear
    Please review it and let us know the solution or update soon

    I would recommend opening a new thread for the issue you are facing with your Analytics section. That way, we’d be able to assist you accordingly.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘After the update, the checkout page became vertical, not horizontal’ is closed to new replies.