After the update, Its nolonger displaying Key Takeways content

Thank you for reaching out and bringing this to my attention. I’m sorry to hear that you’re experiencing issues with the SummarAIze plugin not displaying key takeaways on your website. Let’s work together to resolve this.

Please try the following steps:

1. Check Post Type Settings:
   • Navigate to Settings > SummarAIze in your WordPress dashboard.
   • Ensure that all the post types where you want key takeaways displayed are toggled ON.
2. Verify Your OpenAI API Key:
   • Go to the API Settings within the SummarAIze plugin.
   • Double-check your OpenAI API key. It should auto-verify as you type.
   • Make sure the API key is correct and active.
3. Recreate the Assistant:
   • If the issue persists, you may need to recreate the assistant.
   • Go to the Advanced tab in the plugin settings.
   • Click on Recreate Assistant to reset the assistant configurations.

I believe the issue might be with the Post Type toggles, but please follow all the steps to ensure everything is set up correctly. If you’re still experiencing problems after trying these solutions, please let me know, and I’ll be happy to assist you further.

Thank you for your patience and cooperation.

Hi,

Thank you for your response and suggestions. I’ve followed all the steps you outlined, and the plugin is generating the key takeaways as expected. However, the issue seems to be with saving the generated content.

Once the key takeaways are generated and saved, they disappear when I reload the WordPress editor, so I have to regenerate them each time. Even after saving, the content vanishes again upon reloading, which might be why the key takeaways are not being displayed on the front end of the post.

Could you assist further in troubleshooting this?

I appreciate your continued support!

Best regards,

• This reply was modified 5 months, 3 weeks ago by isdor.

Thank you so much for bringing this to my attention.

Regarding the issue you’re encountering with saving the generated content—where the takeaways disappear upon reloading the WordPress editor—I’ve identified the problem and have implemented a fix in the latest version of the plugin.

Please update and let me know if you have any other trouble with the plugin.

1. Update the SummarAIze Plugin to the Latest Version (1.1.13):
   • Automatic Update:
     • Log in to your WordPress dashboard.
     • Navigate to Plugins > Installed Plugins.
     • Locate SummarAIze in the list.
     • If an update is available, you’ll see an “Update Now” link. Click it to update the plugin automatically.
   • Manual Update:
     • Download the latest version of the plugin from the SummarAIze Plugin Page.
     • In your WordPress dashboard, go to Plugins > Installed Plugins.
     • Deactivate and delete the existing SummarAIze plugin.
     • Click on “Add New” and then “Upload Plugin”.
     • Upload the newly downloaded ZIP file and activate the plugin.
2. Verify the Fix:
   • After updating, create or edit a post.
   • Generate the key takeaways using the SummarAIze metabox.
   • Save the post.
   • Reload the WordPress editor to confirm that the key takeaways persist as expected.

If you have any trouble at all, please reach out and I’ll be happy to take a look. Thanks again!! Have a great day!

Hi,

Thank you for the update and the fix. I’ve manually updated the plugin as per your instructions, and the generated key takeaways are now being saved even when I reload the editor, which is great!

However, the key takeaways still aren’t being displayed on the front end of the post. Could you please look into this?

Thank you for your continued support!

Best regards,

Thank you for your patience. Let’s see if we can get this figured out.

If you don’t mind, can you please share a link to one of the posts that have generated key points saved in the editor, but don’t shown on the front end? I may be able to see what’s holding us back.

Also, there are three different view options. Can you try the override settings in the editor? You can try Above, Below and Popup. Let me know if any of those are working, please.

As a final test, please try adding the shortcode manually in the editor.

[summaraize]

Let me know how it goes. I’ll be available if you have any trouble. Thanks again!

Hi,

Thank you for the guidance. The URL where the issue occurs is: https://essayfreelancewriters.com/blog/how-to-write-a-reaction-paper/.

I’ve tested all three different view options (Above, Below, and Popup), but none of them displayed the key takeaways on the front end. I also tried overriding the settings in the editor, but unfortunately, still nothing was displayed.

When I added the shortcode manually in the editor, the key takeaways were displayed on the front end, but they appeared in a different font than the rest of the content.

I’d appreciate your further assistance in resolving this!

Best regards,

Thank you for the information. Looking at the page, and considering the shortcode does display, I’m still suspecting the post type toggles in the settings. Let’s confirm the settings, please.

1. Enable All Post Types Temporarily

To determine if the problem is indeed related to the post type settings, please follow these steps:

1. Navigate to SummarAIze Plugin Settings:
   • Log in to your WordPress dashboard.
   • Go to Settings > SummarAIze.
2. Enable All Post Types:
   • Locate the Post Types section within the plugin settings.
   • Select All Available Post Types to ensure that the SummarAIze functionality is active across all available post types.
3. Save Settings:
   • The settings will save automatically. Confirm that you see the Field Saved Successfully message in the top right corner as you select the post types.
   • Keep in mind that at least one post type needs to be on. If you get a red Failed to Save message, this is a common reason.
   • Refresh the page to ensure that all of the post types are toggled on. We’ll turn them off in a moment.

2. Verify the Fix

1. Generate Key Takeaways:
   • Edit the post where you previously encountered the issue.
   • Use the SummarAIze metabox to generate the key takeaways.
2. Save the Post:
   • Click “Update” or “Publish” to save the post.
3. Reload the Editor:
   • Refresh the WordPress editor page to check if the key takeaways persist.
4. Check Frontend Display:
   • View the post on the frontend of your website to verify that the key takeaways are displayed correctly.

As long as everything is displaying properly you can go back to settings and turn off the post types that you don’t need.

Again, thank you so much for letting me know.

Hi,

Thank you for the detailed instructions. I’ve followed all the steps, including enabling all post types and verifying the settings, but unfortunately, the key takeaways are still not displaying on the front end.

Initially, I thought it might be a plugin conflict, so I disabled all other plugins, but the issue persists even with all plugins disabled.

I’d appreciate your further assistance in troubleshooting this.

Thanks again for your support!

Best regards,

• This reply was modified 5 months, 2 weeks ago by isdor.

Thank you for your patience and for trying the troubleshooting steps.

Since the automatic display isn’t working as expected, I recommend using the shortcode to display the key takeaways. This method has proven reliable across various setups.

Shortcode Documentation

The SummarAIze shortcode is used to display the top 5 key points for a post. You can customize the display with several attributes, such as the view mode, color, and button style.Basic Shortcode Usage:

[summaraize]

Available Attributes:

• id (optional):
  • Description: The post ID for which to display the key points. If not provided, the shortcode will use the current post’s ID.
  • Example: [summaraize id="123"]
• view (optional):
  • Description: Defines where the output should be positioned relative to the post content. Possible values are:
    • popup: Renders a popup button that displays the key points in a modal when clicked.
  • Default: above
  • Example: [summaraize view="popup"]
• mode (optional):
  • Description: Sets the display mode for light or dark theme.
    • light: Light theme.
    • dark: Dark theme.
  • Default: light
  • Example: [summaraize mode="dark"]
• title (optional):
  • Description: Sets a custom title for the key points widget or popup. If no custom title is provided, the default “Key Takeaways” will be used.
  • Example: [summaraize title="Quick Summary"]
• button_style (optional):
  • Description: Defines the button style when using the popup view. Possible values: flat, rounded, etc.
  • Default: flat
  • Example: [summaraize view="popup" button_style="rounded"]
• button_color (optional):
  • Description: Sets the background color of the popup button. Use any valid hex color code.
  • Default: #0073aa
  • Example: [summaraize view="popup" button_color="#ff0000"]
• list_type (optional):
  • Description: Specifies how the key points list is displayed.
    • ordered: Displays an ordered list (<ol>).
    • unordered: Displays an unordered list (<ul>).
  • Default: unordered
  • Example: [summaraize list_type="ordered"]

Example Usage:

• Basic Usage (displays the key points above the content with default settings):[summaraize]

• Customizing the Position and Style (displays the key points in a popup with a red button and rounded style):
• [summaraize view="popup" button_style="rounded" button_color="#ff0000"]

• Using a Custom Title and Dark Mode:
• [summaraize mode="dark" title="Quick Summary"]

• Displaying an Ordered List Below the Content:
• [summaraize view="below" list_type="ordered"]

How to Use the Shortcode:

1. Edit Your Post/Page:
   • Go to the post or page where you want to display the key takeaways.
2. Insert the Shortcode:
   • Add the [summaraize] shortcode where you’d like the key takeaways to appear.
   • Customize it with attributes as needed based on the documentation above.
3. Save/Update the Post:
   • Click Save or Update to apply the changes.
4. View the Post:
   • Check the frontend to ensure the key takeaways are displayed correctly.

If the issue persists after these steps, please let me know:

• The post type you’re using.
• Any active plugins that might interact with post content.
• The theme you’re currently using.

If you continue to experience issues or have any questions about using the shortcode, please let me know. I’m here to help!

Best regards,
James Wilson

Hello,

I wanted to come back around and see if you had any luck with the shortcode.

The way it works in the backend is by adding the summaries to the_content() and some themes may filter the content using that same process.

Let me know how it goes. Thanks again for trying it out!

Best regards,
James Wilson

Hi,

Thank you for the detailed guidance. From the last set of instructions, I understood it as needing to manually add the shortcode to each article. While this works, I find it quite manual and time-consuming, especially for multiple posts.

Interestingly, the plugin works perfectly on my other website, but I’m only experiencing the display issue on this particular site. I’m having trouble understanding why, as both setups are fairly similar.

If you have any further suggestions to automate the process or troubleshoot the display issue, I’d greatly appreciate it!

Best regards,

Thanks again for the details, and I totally get that manually adding the shortcode for multiple posts can be a bit of a hassle. Let’s aim to make this smoother for you. I looked at the site again and did a little bit of digging. It looks like you’re using Cloudflare because of the blob URLs in the javascript files. If that’s the case, it would make sense on why it wasn’t working even after turning off the other plugins.

1. Possible Caching/Optimization Conflict

Thinking more about the display issue, and it’s possible that Cloudflare’s caching could be contributing to the problem. Sometimes, Cloudflare’s aggressive caching and script optimizations (like JavaScript minification or Rocket Loader) can interfere with how certain plugins load and function.

Here’s what I’d recommend trying:
Temporarily disable Cloudflare caching for the page where you’re seeing the issue. You can do this by setting a Page Rule in Cloudflare to “Bypass Cache” for that specific page. This will ensure Cloudflare doesn’t cache outdated versions of the plugin’s scripts.

To create a page rule:

• Go to your Cloudflare dashboard.
• Navigate to Page Rules.
• Click Create Page Rule.
• Enter the URL of the affected page.
• Set the rule to Bypass Cache.
• After applying the rule, it would be great if you could purge the Cloudflare cache for the site to ensure any old cached versions of the plugin’s scripts are cleared.

If Cloudflare caching is causing the issue, this should allow the plugin to load correctly.

If this helps resolve the problem, a more permanent solution would be to exclude the plugin’s scripts from being cached or optimized.

2. Console Errors

While looking into the display issue, I noticed a couple JavaScript errors on the site. These errors aren’t related to the SummarAIze plugin specifically, but they might be affecting how some things load and behave on the site overall. It could be worth investigating these errors further, as they might be contributing to the problems you’re seeing.

Sometimes, cleaning up those errors can make a big difference in how the site functions as a whole. If you have a developer who helps with the site, it might be a good idea to loop them in to review the errors and ensure everything’s running smoothly.

Let me know how it goes or if you’d like any further assistance I’m happy to help!

Best regards,

James Wilson

Hi,

Thank you for the suggestions. I wasn’t able to find the option to “Bypass Cache” in the Page Rules as recommended, so I temporarily disabled Cloudflare for the entire site and purged the cache. I also tried accessing the pages in an incognito window, but unfortunately, the key takeaways still aren’t displaying.

I’d appreciate any further advice on what we can try next.

Best regards,

Hello, I’m just cleaning this up. There have been several updates to the plugin. I’ll close this ticket and if you have any trouble we can look into it. Thanks again.