After the theme update Header and Footer completely changed

  • princedm

    (@princedm)


    3 years ago

    I am facing multiple issues after the theme update website as well as mobile too:

    1. The header and footer are completely reset and I have to manually set all the settings once again.
    2. Getting error notification from the google side.
    3. Sidebar and individual page setting all I have set once again.
    4. All old Header and footer setting options completely changed, this new one is not as much user-friendly. I like that old header and footer where I can set one, two, or more header and footer columns.
    5. Also removed Off Canvas option

    Might be this will affect more other settings which yet I haven’t checked.

    If possible kindly fix all issues ASAP

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @princedm,

    We’re sorry for the delay.

    That should not happen. Updating the theme will not modify your existing setting. From what version to what version did you do the update?

    Also, we didn’t do any changes to the Header and Footer Builder. I am not sure which Header and Footer you were referring to as actually, the features you mentioned about set up more than one header and footer columns are available on the new Header Footer Builder.

    Looking forward to hearing from you.

    Kind regards,
    Herman ??

    P.S. We recommend reaching out to us through our Support Portal for faster help and resolution as mentioned here.

    Thread Starter princedm

    (@princedm)

    Thanks for your reply but I have fixed this issue by myself.

Viewing 2 replies - 1 through 2 (of 2 total)
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