Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor royho

    (@royho)

    Hello,

    Can you please give us more information? What exactly does not work? Which part? What is your settings? Do you see error in your logs? Or perhaps on the screen? If so, what does the error say?

    Hello, this happened to me too. After the update, payment does not work anymore, for live or test scenarios. When I downgraded, the payment came back, I upgraded it again and the payment stopped working. Also, adding payment methods asks me to accept Terms and Conditions meanwhile there are no terms and conditions to accept there.

    Check for screenshots here: https://imgur.com/a/JNQeU

    Plugin Contributor royho

    (@royho)

    @jhart1595 your screenshot does not show checkout, it shows adding payment method. Is that what you meant instead?

    The first screenshot is the checkout. It says Payment processing failed. Please Retry. However, I was reading other users’ posts and I realized it might be a checkout step by step plugin. The checkout problem got resolved after disabling said plugin. However, adding payment methods still asks me to accept terms and conditions. But there is no option on my website to accept terms and conditions when adding payment methods. How do I fix this? Thank you for replying royho.

    Add Payment Method screenshot : https://imgur.com/a/OsQEr

    Plugin Contributor royho

    (@royho)

    @jhart1595 The terms and conditions conflict on add payment method page is fixed and will be release in the next update.

    That’s great news. Thank you very much Royho. Great support!

Viewing 8 replies - 1 through 8 (of 8 total)
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