After Submit form doesn’t work endless spinner

Where on the site do you have the form having the issue?

You can click on Enquire Now, download brochure button or any button, I have given form on popup.

What other plugins and theme do you use on the site?

I have the same problem

Main Issue:

We are encountering a 500 (Internal Server Error) when a POST request is sent to the Contact Form 7 form. The issue was detected from the following request:

bash

POST https://www.edenclubnaturist.com/wp-json/contact-form-7/v1/contact-forms/828/feedback 500 (Internal Server Error) Diagnostic Steps and Relevant Information:

1. Error 500 on Contact Form 7:
   • The 500 error specifically appears in the API request:bashCopia codicePOST https://www.edenclubnaturist.com/wp-json/contact-form-7/v1/contact-forms/828/feedback
   • The WordPress REST API is used by Contact Form 7 to send the form data, and there seems to be an issue with processing the request on the server.

Resolution Attempts:

1. Attempt to enable debugging in WordPress (unsuccessful):
   • I tried enabling debugging by adding the following lines to the wp-config.php file:phpCopia codicedefine('WP_DEBUG', true); define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', false);
   • However, since I am not an expert, I accidentally took the site down while trying to configure debugging. Fortunately, I was able to restore the site using a backup of the wp-config.php file. For now, I have not been able to successfully enable debugging.
2. Checking the plugins:
   • I temporarily deactivated all plugins except Contact Form 7 and checked if the error persists. This was done to rule out any potential conflicts between plugins.
   • No obvious conflict has been identified yet, but we are analyzing the debug logs for further confirmation.
3. Checking the compatibility of Contact Form 7:
   • It has been verified that the latest version of Contact Form 7 is installed and that it is compatible with the current version of WordPress.
4. Checking the WordPress REST API:
   • The WordPress REST API was tested by accessing:arduinoCopia codicehttps://www.edenclubnaturist.com/wp-json/
   • The REST API seems to be functioning correctly, but we are checking if there are any limitations or blocks on the POST requests used by Contact Form 7.
5. Modifying the .htaccess file to increase server resources:
   • The following values were added to the .htaccess file to increase the memory limit and execution time:phpCopia codicephp_value max_execution_time 300 php_value memory_limit 256M php_value post_max_size 64M php_value upload_max_filesize 64M
   • However, it has been noted that these values may not be supported on some servers, which could have caused issues with file uploads.

https://www.edenclubnaturist.com/pre-tesseramento/

Theme: Divi theme

Used Plugins:
Brave Conversion Engine
Contact Form 7
CF7 Google Sheet Connector
Contact Form 7 – Dynamic Text Extension
Redirection for Contact Form 7
NitroPack – Caching plugin
Rank Math SEO

Try switching to the default theme, deactivating all plugins excluding Contact Form 7, and clearing all cache data.

Why you are advised to deactivate plugins and switch to the default theme.

Any soluction for me? I use Divi theme, with divi supreme pro

Takayuki Miyoshi (@takayukister)

Try switching to the default theme, deactivating all plugins excluding Contact Form 7, and clearing all cache data.

Why you are advised to deactivate plugins and switch to the default theme.

(Don’t work)

Another soluctions?

I understand. where the problem was, I had an outdated version of divi theme