After Submission Settings Not Working

Hi @rene-michaels

Hope this message finds you well.

After performing a test on my site I could not reproduce the issue. I am getting the message set:

Could you export your form using the guide on this link: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export? Once exported, kindly use a Cloud service like Google Drive, pastebin.com, or similar to share it. If you have sensitive data, please duplicate the form, remove it, and export the form.

Best regards,
Laura

Not sure what you are looking at but that is not my form.

Here’s a screenshot of the behavior after a user submits my form:
https://renemichaels.com/tempfiles/Screenshot-20241016-1.jpg

Here’s the export:
https://renemichaels.com/tempfiles/forminator-request-an-appointment-form-export.txt

Hi @rene-michaels,

I could notice the issue in the from you have shared but not able to replicate similar when I test in my site with a new form. I’m bringing this further to our developers attention to check what might be causing such a behaviour.

Will keep you posted once we get further feedback asap.

Kind Regards,

Nithin

Any word on this?

Hello @rene-michaels

Hope you’re doing well today! Thank you for following up.

I am afraid, as of now, we don’t have feedback about the issue yet. However, I did a follow-up with the devs about the issue.

Please note, that the dev team deals with more complicated issues, so it may take a little longer to get feedback from them. We will update you about it as soon as we receive further information from them.

Thank you for your patience while we look into this further.

Kind Regards,
Saurabh

Hi @rene-michaels,

Sorry for the delay regarding this, we got further feedback and the issue appears to be an edge case and the quickest way to fix the problem is to edit the form and switch from “All” to “Any” in that behaviour, and then save it, ie as shown in the following screenshot:

https://i.imgur.com/Q8z8iQj.png

View post on imgur.com

Could you please check and see whether changing as suggested above resolves the issues noticed? Looking forward to your response.

Kind Regards,

Nithin

Yes indeed, that worked! Thank you for the follow up!

Hi @rene-michaels,

Glad to hear that. Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to open a new thread if you need any further assistance.

Kind Regards
Nithin