Now that my crisis is over and my site is up, I see the note about WordFence being installed on the hosting account parent site to which the domain I was migrating is an addon-domain.
Here is what we did to solve our problem.
I tried to run the installer.php 3 times. All 3 times I got the white screen with the date at stage 3.
First time through, the installer unzipped all the WP files okay, and filled the new db on the server. But no db connection.
I deleted all the WP files and dropped all the db tables and ran it again.
Second time through it extracted all the WP files okay, but the db remained empty.
Delete all, drop all, try again.
Third time through it did the same as the first time – all WP files intact, and db tables there.
So, to get things up and running:
- Got into wp-config.php and added the new db name/user/pass.
- Did a find/replace in phpmyadmin to find all instances of the old URL and replace with the new URL. Actually, re-run the installer and copy the exact file paths it lists in step 2, as well as do a find/replace for old base URL and new base URL.
- Log in (after doing those first 2 steps you should be able to log in to the new location), go to Settings>General and make sure the domains are listed accurately.
- Go into Media and make sure all the file names have the proper URLs for the new location.
- For me, all the pages contained image links to the old location, even though the media showing in Media had the right locations. So I had to go into each page code and update the URLs to the new domain. But it is a small price to pay for finally getting the site up! Yes, there are find/replace plugins you can use. I didn’t, because our site is pretty small and I didn’t want to risk maybe messing something up, so a manual process was preferred.
Anyway, that is my experience today. This is the first time I’ve had such trouble. I love the Duplicator plugin and use it all the time! I didn’t know about WordFence being a possible cause… but now it makes complete sense.
So, first, if you’re getting this Date and white page error on an addon domain, go turn off WordFence, delete/drop everything and try again! And if that doesn’t work… try what we did to get it to work.
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This reply was modified 6 years, 6 months ago by Suz.