• Resolved carpty

    (@carpty)


    I followed the instructions to migrate a site, but when I click Next during Step 3, instead of seeing Step 4, the page simply shows the current date and time. I don’t see any errors anywhere. Any suggestions?

    now when I try and login via wp-admin I get a 404 error

Viewing 8 replies - 16 through 23 (of 23 total)
  • I submitted a ticket on the support site and got some responses without a solution, but I stopped (for now) once they asked me for login on my server

    Just for fun I went back to the installer URL and did everything again. I left the failed install in place and changed nothing. As the system identified that the archives had already been extracted it asked me to enable manual extract. I did that – not really knowing why – went through the last steps and behold it worked. I honestly have no idea what i did.

    Hello. This solved the issue for me. It’s pointed to me after a support ticket.
    https://snapcreek.com/duplicator/docs/faqs-tech/#faq-installer-150-q

    The problem was a conflict with Wordfence which was installed on the top WP installation which the site I was trying to migrate was under.

    Hope this help you.

    Hi there,

    I have the same issue.

    Unfortunately, I don’t have installed Wordfence plugin and I always get a date and time page after step 3.

    Any reasonable solution?

    Could it be caused by any other plugins?

    Thanks

    Now that my crisis is over and my site is up, I see the note about WordFence being installed on the hosting account parent site to which the domain I was migrating is an addon-domain.

    Here is what we did to solve our problem.

    I tried to run the installer.php 3 times. All 3 times I got the white screen with the date at stage 3.

    First time through, the installer unzipped all the WP files okay, and filled the new db on the server. But no db connection.

    I deleted all the WP files and dropped all the db tables and ran it again.

    Second time through it extracted all the WP files okay, but the db remained empty.

    Delete all, drop all, try again.

    Third time through it did the same as the first time – all WP files intact, and db tables there.

    So, to get things up and running:

    • Got into wp-config.php and added the new db name/user/pass.
    • Did a find/replace in phpmyadmin to find all instances of the old URL and replace with the new URL. Actually, re-run the installer and copy the exact file paths it lists in step 2, as well as do a find/replace for old base URL and new base URL.
    • Log in (after doing those first 2 steps you should be able to log in to the new location), go to Settings>General and make sure the domains are listed accurately.
    • Go into Media and make sure all the file names have the proper URLs for the new location.
    • For me, all the pages contained image links to the old location, even though the media showing in Media had the right locations. So I had to go into each page code and update the URLs to the new domain. But it is a small price to pay for finally getting the site up! Yes, there are find/replace plugins you can use. I didn’t, because our site is pretty small and I didn’t want to risk maybe messing something up, so a manual process was preferred.

    Anyway, that is my experience today. This is the first time I’ve had such trouble. I love the Duplicator plugin and use it all the time! I didn’t know about WordFence being a possible cause… but now it makes complete sense.

    So, first, if you’re getting this Date and white page error on an addon domain, go turn off WordFence, delete/drop everything and try again! And if that doesn’t work… try what we did to get it to work.

    • This reply was modified 6 years, 6 months ago by Suz.

    Same here, and I have now given up after several attempts.

    I can see that makes my site different from other cases when I had used Duplicator successfully in the past, is that I am using HTTPS on the source site, and have a plugin that enforces HTTPS, and obviously that is not yet ready on the new site.

    I hope this can be fixed somehow, as Duplicator has been my goto plugin for years for situations like this. Love it!

    I had the same issue. I was trying to install the site in a subfolder of /public_html/ in which I already had a WordPress website with Wordfence installed. I temporarily deactivated Wordfence in the root website and then I could install my other website in the subfolder without any problems.

    Thanks @y1ann15 for pointing to the solution!

    Abhishek Kumbhani

    (@abhishekkumbhani)

    Hi guyz,

    I have fixed this issue.

    Actually on 3rd step, plugin could change database credential but somehow it’s showing date with current time stamp.

    The solution is we need to manually complete the 3rd step by changing database credential in wp-config.php file.

    That’s it.

    Hope this help.

Viewing 8 replies - 16 through 23 (of 23 total)
  • The topic ‘After step 3 getting date and time page’ is closed to new replies.