• Resolved Benjir Ahmed

    (@benjirahmed)


    Hey @webfactory,

    Every time I am trying to reset with your plugin I am unable to login to my wordpress dashboard. Also the user is not available anymore in the user table.

    After the recent update this issue is occuring. Is this is a known issue and update will come soon? Let me know the update.

    Regards,
    Benjir

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebFactory

    (@webfactory)

    Hi,
    We fixed that in the last update a few days ago. Are you having the same issue with the latest version – 1.91?

    Thread Starter Benjir Ahmed

    (@benjirahmed)

    @webfactory ,

    Nothing changes in this latest version. I have been facing this issue since version 1.9 released on 2021/06/01.

    I have also checked your review section and support thread, almost all the users who has updated your plugin to this latest version faced this issue.

    Why the plugin is deleting the user table that is the main concern. Please solve it ASAP!

    If you need screencast I can provide that also.

    Thanks

    Plugin Author WebFactory

    (@webfactory)

    Try the latest version, from yesterday. Should be good now.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘After reseting can not login anymore and deleting the user table data also!!’ is closed to new replies.