After removing plugin we are still seeing its code

  • Resolved coltonwicinski

    (@coltonwicinski)


    4 months, 2 weeks ago

    Using pagespeed insights tells us that the code to execute something from the constant contact forms plugin is currently the largest startup cost on our network when loading the home page of our website. I have since completely removed the plugin from WordPress, yet the code persists, and is still the largest load in our network.Has anyone had trouble with removing left over code from wordpress before? I have tried everything I can think of.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Good day

    Not sure what may be going on with that, because logically if you uninstalled the plugin completely, anything being run from it would no longer be getting loaded, especially if you delete the plugin files completely.

    Regarding anything else Constant Contact based, I’m only finding this below when doing a view source:

    <!-- Begin Constant Contact Active Forms -->
    <script> var _ctct_m = "XYZVALUE"; </script>
    <script id="signupScript" src="https://static.ctctcdn.com/js/signup-form-widget/current/signup-form-widget.min.js" async defer></script>
    <!-- End Constant Contact Active Forms -->

    However that’s not something that comes from our Forms plugin here.

    Thread Starter coltonwicinski

    (@coltonwicinski)

    That is the code in question I am trying to find the source of. Is this from a different constant contact API, or remnant of some form? I always get constant contact as a source for this code. Thank you for your timely response.

    Plugin Author Constant Contact

    (@constantcontact)

    Impossible for our support team on the forums here to know, since it’s not from the forms plugin.

    Based on the placement of the code output, we suspect it may be in a couple potential places:

    1. Inside your theme’s header.php file, since it’s shortly after the opening <body> tag.
    2. Saved as part of an option for any sort of themes/plugins that allow for copy/pasting things like analytics tracking and whatnot into saved settings, and they then output that content on various WordPress action hooks like wp_head, wp_body_open and wp_footer etc. I could easily believe Avada having settings like that.
    Thread Starter coltonwicinski

    (@coltonwicinski)

    Thank you very much for your help today.

    Plugin Author Constant Contact

    (@constantcontact)

    Welcome

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