• Resolved sylvain68

    (@sylvain68)


    Hi @zorem,

    I recently upgraded from 3.2.0.1 to 3.2.1.1.

    Unless I am not mistaken, I notice today that the custom order statuses are no longer present in the “Order Email Display” and “Add Tracking action” options of your plugin (settings tab). Issue replicated on a second website that received the update. This means that it is now impossible to add tracking in the emails associated with these custom statuses and also to display the quick action buttons in the admin order list.

    After taking a look at your file “class-wc-advanced-shipment-tracking-admin.php”, would the problem not come from your “get_html_ul()” function? Multiple checkboxes: only ‘type’ => ‘default’ and not ‘custom’ at line 663. It works after changing like this:

    if( $val['type'] == 'default' || $val['type'] == 'custom' ){

    Thank you in advance for your feedback and have a great day.

    Sylvain

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Zorem

    (@zorem)

    Hi, the Partially shipped and Updated Tracking Custom Statuses exist – https://tinyurl.com/y4nfd9v5

    The only change we did is that the Delivered order status moved to TrackShip settings as it was created for the tracking automation and it has no use in the AST free functionality unless you are connected to TrackShip.

    If you need a Delivered order status, you can register a custom order status. You can use Custom code in functions php or with a custom order status plugin.
    Here is a guide how to create a custom order status Delivered and you can use this code:

    https://www.zorem.com/how-to-create-custom-order-status-in-woocommerce/

    Thanks.

    Thread Starter sylvain68

    (@sylvain68)

    Hi @zorem,

    Thank you very much for your answer but I think you read my message a bit quickly.

    The problem is not solved and, to be honest, I don’t really like the way you sweep my request. Let’s say you have a lot of work to do… so I won’t hold it against you. I’ve always been very satisfied by your high quality plugin and support (which earned you a 5 star rating when your plugin was not yet very well known). But when a possible bug is reported to you, with detailed explanations, you could at least take the time to check.

    the Partially shipped and Updated Tracking Custom Statuses exist – https://tinyurl.com/y4nfd9v5

    Of course, your custom statuses “partial-shipped” and “updated-tracking” appear because you have forced them as ‘type’ = ‘default’. Try to change them to ‘type’ = ‘custom’ and you’ll see that they will no longer appear in the general settings.

    As I told you, take a closer look at your get_html_ul() function, and you’ll realize by yourself that the code for custom order statuses is no longer there.

    Thanks in advance.

    Plugin Author Zorem

    (@zorem)

    You will not hold this against us? this is your attitude after you use this plugin and get support for free? Ok, I get it. I will try to go through your request in more details

    Thread Starter sylvain68

    (@sylvain68)

    Don’t take some of my words wrong @zorem. OK, it is possible that the verb I used is not the right one (English is not my mother tongue but I do my best).

    Don’t worry (be happy??), I just tried to explain to you that you probably marked this subject as resolved too quickly, and that I could understand it as you certainly have a lot of work to do…

    Of course, I’m totally aware that this is a free plugin with free support and I thank you again here. That’s why I try to help you when I see possible bugs or suggest improvements when it can be interesting for you and the other users. Know that I have nothing against pro plugins, not all features can always be free, it is sometimes the only way to ensure a good development and support for the plugin.

    And finally, if you haven’t noticed it, I encourage as many WooCommerce users as possible to install your quality plugin ??!

    Thank you in advance.

    Plugin Author Zorem

    (@zorem)

    Thanks, we get some hard time with a few rude users that came on the same time.\
    We will release a fix for your issue in a few minutes.

    Plugin Author Zorem

    (@zorem)

    Hi @sylvain68,

    We just released the latest version of the plugin and fixed this issue.

    Thanks,

    Thread Starter sylvain68

    (@sylvain68)

    Just perfect, thanks again @zorem.

    I confirm that it’s all good on my side.

    Plugin Author Zorem

    (@zorem)

    Cool, thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘After plugin update, custom statuses unavailable in general settings’ is closed to new replies.