• Resolved alexsbk93

    (@alexsbk93)


    After optimization, images are not displayed in a Safari browser and the website has design errors

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear #@alexsbk93 ,
    We are sorry for the caused inconvenience.

    Will you please kindly contact our technical support using the following form?

    Please mention this forum post link in your email.
    Regards, Mane

    I have the same issue, unrelated to the browser type. What was the solution and why is it not displayed here? Otherwise, I am very happy with your plugin, which improved my page speed immensely!

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @vivobook ,
    We are sorry you are facing the same issue. Will you please kindly send us your website link to check?

    Regards, Mane

    Hi Mane, thx for following up. My website is passport-collector.com. As said I am happy with the plugin but every few days the pictures of the articles vanish and only when I clear the cache via your plugin then it’s fine again. I also tried the different levels of your optimizations. But no change. Tom

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @vivobook ,
    I changed the lazy loading type for the website and the issue should be solved. Will you please kindly track the performance and let me know in case you need further assistance?

    We are so happy to see you satisfied with your website’s performance. We’d be really grateful if you could share your great experience in www.remarpro.com community. The product is new in the market and with this contribution, you’ll help other WordPress users to choose the right product for boosting their websites’ speed.

    Thank you for trusting us and, hopefully, taking the time for writing a review.
    Regards, Mane

    Thanks again for the support, Mane. At which end did you changed the lazy loading type. Your side or at my hosting server? I will follow it and if you not hear again from me then please consider the case as solved.

    I gladly write a review.

    Tom

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @vivobook ,
    I don’t have access to your server. Thus the change is done on 10Web Booster installed on your website.

    We hope you will not face any issues.
    Thanks for the review.
    Regards, Mane

    Understood. Thanks, Mane.

    Plugin Support Mane Grigoryan

    (@manegr)

    Sure, thank you too.
    Feel free to contact us back anytime.
    Regards.

    After a week, I would say this case is closed. Your solution worked regarding preview pictures and changing lazy load type. Well done.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘After optimization, images are not displayed in a Safari browser and the website’ is closed to new replies.