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Resolved Marin Marinov
(@mpmarinov)

1 month, 4 weeks ago

After the last update there is no form on the website…

Why is it that the working forms are dripping heavily after the update?

It is not the last time something happens. I don’t know if the support makes changes that often, but it’s slowing down the visitors…

I can’t find any other reason why the forms in the website don’t show up anymore…

It is used together with W3 Total Cache.

Viewing 13 replies - 1 through 13 (of 13 total)

Plugin Author codepeople
(@codepeople)

1 month, 4 weeks ago

Hello @mpmarinov

Could you please provide the link to the page that contains the form to check the issue in detail?

Best regards.

Thread Starter Marin Marinov
(@mpmarinov)

1 month, 4 weeks ago

Hello,

this iis the one from the pages:

https://krasi-shehova.eu/bg/%d0%b8%d0%b7%d1%87%d0%b8%d1%81%d0%bb%d1%8f%d0%b2%d0%b0%d0%bd%d0%b5-%d0%bf%d0%be-%d0%b5%d1%82%d0%b8%d0%ba%d0%b5%d1%82/
Plugin Author codepeople
(@codepeople)

1 month, 4 weeks ago
Hello @mpmarinov

The issue is related to the plugin you use to manage the website’s cache. Please visit the following link:

https://krasi-shehova.eu/bg/?cff-form=6

To prevent the cache plugin affects the forms, please insert the form shortcode with the iframe attribute set at 1.
```
[CP_CALCULATED_FIELDS id="6" iframe="1"]
```
Best regards.
Thread Starter Marin Marinov
(@mpmarinov)

1 month, 4 weeks ago

Okay. That means that I should set all my forms with iframe 1, right?

Plugin Author codepeople
(@codepeople)

1 month, 4 weeks ago

Hello @mpmarinov

You can try first purging the website and browser caches and modifying the settings of the W3 Total Cache plugin. And if the issue persists, you can insert the form shortcode with the iframe attribute.

Best regards.

Thread Starter Marin Marinov
(@mpmarinov)

1 month, 4 weeks ago

Thak you ??

Plugin Author codepeople
(@codepeople)

1 month, 4 weeks ago

Hello @mpmarinov

Could you please share your W3 Total Cache settings to try to replicate the issue on my side?

Best regards.

hoijmand
(@hoijmand)

1 month, 2 weeks ago

Hello,

I have the same issue at https://www.optihus.se/fukt Have tried to purge cache and input iframe also. [CP_CALCULATED_FIELDS id=”6″ iframe=”1″]. Elementor pro is used. After your second latest update with a fix for Elementor this happened.
Plugin Author codepeople
(@codepeople)

1 month, 2 weeks ago
Hello @hoijmand

Please note your website has replaced the double quote valid symbols with the following ones:
```
[CP_CALCULATED_FIELDS id=”6″ iframe=”1″]
```
The correct is:
```
[CP_CALCULATED_FIELDS id="6" iframe="1"]
```
By the way for basic attributes’ values you can insert them with no-quotes:
```
[CP_CALCULATED_FIELDS id=6 iframe=1]
```
Note you have inserted the shortcode directly by using an Elementor text widget instead of the Calculated Fields Form widget for Elementor:

Best regards.
hoijmand
(@hoijmand)

1 month, 1 week ago

Thank you for information, but I cannot get it working. Have tried with Calculated Fields Form widget for Elementor and directly with Elementor text widget. After your update for Elementor then the calculator is not there.

Plugin Author codepeople
(@codepeople)

1 month, 1 week ago

Hello @hoijmand

Could you please provide the screenshot of your form insertion?

Best regards.
hoijmand
(@hoijmand)

4 weeks, 1 day ago
Hello, Have tried again in several ways. form does not show up. Have used the widget and tried different settings. Picture screenshot cant be uploaded here.
- This reply was modified 4 weeks, 1 day ago by hoijmand.
- This reply was modified 4 weeks, 1 day ago by hoijmand.
Plugin Author codepeople
(@codepeople)

4 weeks, 1 day ago

Hello @hoijmand

You can provide the screenshots directly through the Contact Us page on the plugin website. Contact Us.

Best regards.