• Resolved brade404

    (@brade404)


    After I uploaded upload larger plug in app I then uploaded the plugin that was the larger file size, it was a successful upload, then page blanked out and I can no longer access the wp admin page but if I just type the web address 172.97.66.227 I can still access normal web page. Any suggestions?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    Please can you clarify further the problem you’re facing? I can still see your WP admin page if I follow that link: https://snag.gy/69PJKS.jpg

    David

    Thread Starter brade404

    (@brade404)

    It appears smooth that way but after you log in the screen blanks. I dont know if uploading that plugin crashed the database or somehow changed some settings, but my wordpress admin page was fully functional until I uploaded the plugin

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    It’s likely that your site was running close to its PHP memory limit, and that one more plugin tipped it over. If you edit wp-config.php to turn on WP_DEBUG, then it should show an error message instead of a white screen. Or, check your PHP error logs (whose location varies between hosting companies, so you’d need to ask them if you don’t know where it is on yours).

    David

    Thread Starter brade404

    (@brade404)

    Hey David, I changed the debug and this is the message I get on the admin url when i log in

    Fatal error: Call to undefined method BooklyLite\Lib\Plugin::enabled() in /var/www/html/wordpress/wp-content/plugins/appointment-booking/lib/Config.php on line 531

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    So, that’s an error coming from the plugin “Appointment Booking”. You should disable it. Rename the directory wp-content/plugins/appointment-booking to something else, then login. (After the rename, the front end of the site will go down until you login and visit the ‘Plugins’ page, whereupon it will be automatically deactivated).

    David

    Thread Starter brade404

    (@brade404)

    now were cooking with grease, thanks for your help

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    You’re welcome. Please consider a 5-star review if you like our plugin.

    Best wishes,
    David

Viewing 7 replies - 1 through 7 (of 7 total)
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