After entering the correct password, the form does not disappear.

  • Resolved dayoungjung

    (@dayoungjung)


    2 years, 5 months ago

    Hello. I have a question!
    I used this plug-in to create a password entry window on the main screen.
    It worked without a problem.

    Then last week, I tried to make a ‘pro’ switch to create multiple passwords. So for testing, we first replaced it with the ‘7 Days Free’ version plug-in.

    However, there was a problem that after registering several passwords correctly, if I enter the wrong password, a notice pops up, but if I enter the right password, the form screen does not disappear…

    So, for now, I deleted the ‘7 Days Free’ plug-in and replaced it with the original ‘Free Plug-in’.
    But there’s also a problem with this version.
    Even if I entered the correct password, the form screen did not disappear.

    Currently, ‘Reload after successful validation’ is turned on in ‘Option’. The form screen seems to be disappearing, but the screen flashes once and reloads, not the form screen ‘hide’.

    When I first used the free plug-in, it worked without turning on the ‘Reload after successful validation’ option.

    If anyone knows about this problem, please help me.
    Thank you.

    –
    Password: 12345test

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey @dayoungjung,

    first – thanks for your detailed error report!

    The unlock mechanism at its core is the same within the pro and the free version. The issue here will be related to caching.

    If you deactivate the “Reload after successful validation” option, Passster uses Ajax to unlock the content (fetching the content from your website and injecting it) – that works even with a Page Cache in place, but it’s not recommended if the protected content has a lot of shortcodes (like pages created with Page Builders).

    To fix the problem, you need to exclude the cookie called “passster” from your caching settings.

    I already wrote a little tutorial that covers most plugins/hosting providers here:https://patrickposner.dev/docs/passster/why-is-my-password-not-working-page-not-reloading

    Best regards,
    Patrick

Viewing 1 replies (of 1 total)
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