After enabling woocommerce I had the curl error 28 in facebook debugger

Hi there,

Assuming you’re using the Facebook for WooCommerce plugin, please open a support ticket at https://woocommerce.com/my-account/create-a-ticket/. I’m asking as this forum is only geared towards support the core aspects of the WooCommerce plugin.

Thanks!

@riaanknoetze I am not using the Facebook for WooCommerce plugin . Should I still need to open the ticket?

@riaanknoetze ??

Hi @karkidennis. No, you wouldn’t need to send a ticket to WooCommerce.com if you’re not using Facebook for WooCommerce. Since you’re using the Facebook debugger, that message is coming from Facebook itself.

Are you still facing this issue? Often this kind of connection error is caused by a conflict on your site. If the issue is not resolved, do you have any fatal errors in WooCommerce > Status > Logs when you click on the dropdown?

Hi @karkidennis. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.