After enabling Cloudflare, Jetpack locked the login page, how to fix?

  • Resolved wpmhweb

    (@wppit)


    2 years, 1 month ago

    Last night I configured and enable Cloudflare on a website and this morning trying login to the site, I got the “Jetpack has locked your’s login page,” saying that your IP address has been flagged as a potential security violation. However, the IP address is not my IP address, and I am able to sign in when I use the browser incognito. I cleared the cache and cookies from the browser, but the same error appears.
    How do I fix this problem?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter wpmhweb

    (@wppit)

    OK, so I went to the Jetpack security settings with the WordPress account and added my IP address to the whitelist. It appears to be working ok now, but the question still remains why it was showing me the error with another IP address.

    Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @wppit

    It was likely displaying the IP Address of the Cloudflare connection, and since that address was not known to have signed into your account before it displayed the error.

    Did you still need any assistance with this, or have any further questions? If so, can you provide your site URL so we can take a look if needed?

    Plugin Support Alba (a11n)

    (@ctdealba)

    Hi there,

    It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

    But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.

    Best,
    Alba

Viewing 3 replies - 1 through 3 (of 3 total)
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