After creating new includes path (Database error)

  • Resolved Web Developer

    (@edgar1999)


    4 years, 6 months ago

    In this plugin I changed the path to includes and got a database error, immediately.

    I changed the name of the plugin in FTP (automatically deactivated), I cleared the cache in cloudflare. Nothing happened.

    What can I do to fix the problem?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Maya

    (@tdgu)

    Hi,
    Which is the exact error you encounter?
    The plugin does not interact with database, so the problem might be somewhere else.

    Thanks

    Thread Starter Web Developer

    (@edgar1999)

    I rebooted the server and got the 521 error from Cloudflare.

    I think something is blocking Cloudflare requests. I already deleted the code from .htaccess, but nothing has changed, where else can I delete the code?

    This is my website. interamazon.com

    p.s: I’m using lightsail, therefore, I do not have a provider.

    • This reply was modified 4 years, 6 months ago by Web Developer.
    Plugin Contributor Maya

    (@tdgu)

    If you removed the lines from .htaccess file and deleted the wp-hide plugin, everything should revert as before.
    But from the Cloudflare error, it appears the host is offline. Try the following tips as might help https://community.cloudflare.com/t/community-tip-fixing-error-521-web-server-is-down/42461
    I suggest to check on your local machine, to access the server through a vhost, so attempt to connect directly to the host using it’s ip.

    Hope this helps.

    Thread Starter Web Developer

    (@edgar1999)

    I did everything possible, but unfortunately the same problem remained.

    I can connect via SSH since I use lightsail. Can you tell me which commands to use for solving the problem?

    Host is active i just checked. Everything is fine with server, so something is blocking it. A little line of code.

    Plugin Contributor Maya

    (@tdgu)

    Can you check if the Apache service is started and the port 80 is being used? you can try https://www.yougetsignal.com/tools/open-ports/ along with your server ip.
    Did you tried to access the site directly through a vhost?
    Try to disable the CDN until figure out the problem, as possible there is a network block between your server and the CDN.

    Thread Starter Web Developer

    (@edgar1999)

    I have static IP and after check everything is okey.

    Port 80 is open on 50.16.181.188.

    I disabled cloudflare and get a google error ERR_TUNNEL_CONNECTION_FAILED

    I have access to my website via SSH and FTP.

    Thread Starter Web Developer

    (@edgar1999)

    I was able to fix this by inserting three commands in SSH.

    sudo service apache2 stop
sudo service apache2 disable
sudo /opt/bitnami/ctlscript.sh start apache
    Plugin Contributor Maya

    (@tdgu)

    Oh, you run on Bitnami, they require the stop/start of Apache through their own sh scripts https://docs.bitnami.com/aws/faq/administration/control-services/

Viewing 8 replies - 1 through 8 (of 8 total)
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