• Resolved samuelkrempasky

    (@samuelkrempasky)


    After closing the 360 view, the previews image stay 360° icon (in super-bad quality) instead of return to first image of gallery.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello @samuelkrempasky , thank you for sharing your problem with 360 plugin. It would need some javascript code to be added in your website to make that image go away. This problem usually don’t come in most website. You can contact me at [email protected] for better assistance.

    Thread Starter samuelkrempasky

    (@samuelkrempasky)

    The problem was with product gallery view integrated in Salient Theme and after replacing it with classic Woocommerce product view it works correctly.
    We managed to find this bug in the cooperation of the plugin author, for which we thank him

    Hi, i have the same problem with flatsome theme. II just user the woocommerce default gallery view. Thanks

    Jakours2

    (@jakours2)

    I’m using Saliant too. Has this problem been fixed?

    Thread Starter samuelkrempasky

    (@samuelkrempasky)

    The problem was that plugin works only in standanrd Woo product Gallery. In Salient theme, there are in the settigns options for gallery type. If you choose in Salient>Woocommerce>”Single Product Gallery Type” type with Alt it doesn’t works because the standard Woo gallery is replaced by Salient gallery. However, if you choose first variatn without alt, it works (at least for me).

    Hope it will be helpful

    Jakours2

    (@jakours2)

    I’ll test it. And let you know.

    Thanks for ur clarification.

    Jak.

    Jakours2

    (@jakours2)

    Well..

    Looks like it dont works for me ;-(

    Would you show me ur setup?

    https://vikingrchronicles.ca/souvenirs/test-360/

    My setup : https://prnt.sc/10krxb4

    • This reply was modified 4 years ago by Jakours2.
    Thread Starter samuelkrempasky

    (@samuelkrempasky)

    @jakours2 please write me on Github (https://github.com/NIKTONIKTO717)

    Jakours2

    (@jakours2)

    I just follow u, but i dont know how to contact you there.

    Thread Starter samuelkrempasky

    (@samuelkrempasky)

    I’m sorry, it is probably not possible. I wreote you on Facebook which is on your page linked above.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘After closing view displaying 360 photo in product preview’ is closed to new replies.