After clicking on “Checkout” the shopping cart is empty

  • Resolved Christian Abu

    (@christian-abu)


    2 years, 2 months ago

    Dear Team,
    i hope you’re fine. My english is not the best ?? I hope you understand my problem ??

    My problem:

    After the customer has logged into his Amazon account and then clicks on the “Proceed to checkout” button, the customer ends up back in the shop and it is displayed that the shopping cart is empty.

    So the forwarding to the checkout with the data transfer from Amazon does not work. The products are simply thrown out of the shopping cart and nothing more happens. The customer can therefore not use the payment method at all.

    You are welcome to try it on my site -> https://www.sarisgarage.shop

    It really only works if the customer registers with us in the shop beforehand (customer account) or after they have entered their address data manually.

    Whats can i do or what did i wrong?

    Best regards
    Christian

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Christian Abu

    (@christian-abu)

    Hi,

    I found the error myself today. The problem was the cookie notice from my Enfold Theme.

    Sorry, I only noticed that by accident.

    You can also delete the topic if you want.

    Best regards
    Christian

    Plugin Support Christian

    (@christian1983)

    Hey Christian,

    Happy to hear that you were able to solve it.

    If you need help just open a new thread.

    Would you mind taking a minute to leave your?feedback?on your experience with the plugin? Your insights are incredibly valuable and will help us make sure we serve you and other amazing customers well in the future.

    Thank you for taking the time to share your opinion. It makes such a difference in how we show up and serve others!

    Best,
    Christian

Viewing 2 replies - 1 through 2 (of 2 total)
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