after building template shopengine plugin don’t work

  • Resolved maryamchouaibi

    (@maryamchouaibi)


    2 years, 3 months ago

    i have installed shopengine plugin, build the whole template with template builder when i click preview everything looks alright but when i go to any product to check the template is not working ( the status is PUBLISHED) any solutions please

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @maryamchouaibi,
    Thanks for reaching out to us.

    I understood the issue you are talking about. The Templates of the ShopEngine are completely dependent on the default WooCommerce Pages and their Shortcodes. If the default pages get modified somehow or they are deleted, the related Template will not work. So, first thing, you need to make sure that you haven’t modified the default WooCommerce pages. If any of the Page is modified, then kindly delete that page completely and generate the default page by navigating to WooCommerce > Status > Tools => Create Pages. Hopefully, The issue will be resolved right after that.

    But, if you need any further assistance in this matter, never hesitate to reach us. We will be happy to assist you.

    Best Regards,
    Prosenjit

    Hello @maryamchouaibi ,

    We haven’t received any update/response from you in a while and assuming that you’ve solved the issue. For that reason, I am marking this ticket as resolved. If you need further assistance in this matter or have any other queries or clarifications, feel free to create a new thread. We will be happy to assist you.

    Best Regards,
    Prosenjit

    phenyx

    (@phenyx)

    I indeed have similar problems.
    I have 2 product pages : one simple type and one variable type.

    But in element shop engine, I can only modify template for simple type. But the variable type doesn’t change.

    Can you help ?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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