• Resolved Susan Sullivan

    (@suesullivan)


    Having issue after updating to 9.3.3 today. WP-6.62. Php 8.1.29

    After adding the product to the cart, the page reloads, and confirmation message is displayed but when I go to the shopping cart page (click view cart) it says cart is empty.

    BUT, after adding item, if I click on the fly-cart icon on right of screen items show in cart and checkout can proceed.

    So it seems it’s adding items just not in the initial view after reload? Very odd.

    website: https://howlatthemoongems.com

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  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @suesullivan,

    Thank you for reaching out.

    I understand you’re facing trouble with adding products to cart.

    As a first step, I would recommend trying to clear your site’s cache. If you’re using a caching plugin, you can typically do this from the plugin’s settings page in your WordPress dashboard. Alternatively, you can also ask your host to purge any caches on the server side and check if this issue persists.

    Let us know how it goes.

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