• Yes, we did encounter some difficulties with the plug-in from time to time. However, I took the time to explore various options such as Timely, WPEvent Manager, Amelia, EventOn, Tickera, and many others. None of them could match what Eventsmanager offers. It is an incredibly customizable plug-in, and with the pro version, you get access to numerous features at a very reasonable price. After nine years, this plugin has become an integral part of our bookkeeping software.
    We were initially frustrated after the 6.3 update as it caused our site to crash repeatedly. Thankfully, the support team reached out to us and provided assistance in resolving the issues.

    We are happy EM users

    • This topic was modified 1 year ago by bocaj_vo.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Marcus

    (@msykes)

    Hi! I’m very sad to hear that. I’ve managed to locate your account and reached out to you directly via the email registered on your account if you’d like to still solve this.

    2babooblabla

    (@2babooblabla)

    Hello Marcus. Why don’t you do that for all your unsatisfied clients? Pro support is just not sufficient. You need to address this. I also just left a 1 star rating.

    2babooblabla

    (@2babooblabla)

    Please!

    Thread Starter bocaj_vo

    (@bocaj_vo)

    To defence EM Crew i have to say just a day after my 1 Star Rating he reached out to me and he is on the job right now trying to fix those issues on my website. It′s not cool that it needed a 1 Star rating to get his attention on the issues I have there but it is fine since it worked. After all all we want to have is a functioning eventhosting plugin and I looked into many alternatives but EM – when it workes – does the best job for us.

    2babooblabla

    (@2babooblabla)

    That’s why I’m following the same road you did.. still have hope ?? thanks

    Plugin Author Marcus

    (@msykes)

    Hello, we’re not responding only to 1* reviews, obviously that’s not a good strategy for us, nor for you if you want the plugin to succeed!

    If you are unhappy with the support, please reach out directly on https://wp-events-plugin.com/contact-us/ and we’ll do our best to help, we’re currently clearing out a backlog of customer requests that have built up over the past few months due to duplicate threads etc. and things should get back to our normal high standard of support.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘After 9 Years we remain part of the EM community’ is closed to new replies.