After 3.3.0 upgrade: Customize = Freezing

Hello,

Got the same issue, tried to disable several plugins to see if that is the issue but it didn’t help. Can’t disable everything without bringing my blog down..
any thoughts on this would be welcome.

# SITE_URL: https://robbeekmans.net
# HOME_URL: https://robbeekmans.net
# IS MULTISITE : No

# THEME | VERSION : Hueman | v3.3.0
# WP VERSION : 4.7
# PERMALINK STRUCTURE : /%category%/%postname%/
# 18 ACTIVE PLUGINS :
– AdSense Integration WP QUADS (version 1.3.7)
– Akismet (version 3.2)
– Better RSS Feeds (version 1.1.0)
– Contact Form 7 (version 4.6)
– Easy Google Fonts (version 1.4.2)
– Goo.gl (version 1.4.3)
– Google+ Plugin (version 1.3.5)
– Hueman Addons (version 2.0.1)
– Jetpack by WordPress.com (version 4.4.2)
– Limit Login Attempts (version 1.7.1)
– Regenerate Thumbnails (version 2.2.6)
– Responsive Lightbox (version 1.6.10)
– Revive Old Post (Former Tweet Old Post) (version 7.4.6)
– TablePress (version 1.7)
– The Events Calendar (version 4.3.4.2)
– WP-PageNavi (version 2.91)
– WP Super Cache (version 1.4.8)
– Yoast SEO (version 4.0)

# PHP Version: 5.6.28
# MySQL Version: 5.5.5-10.0.27-MariaDB-cll-lve
# Web Server Info: Apache

I disabled some more and found the bugger…
the Hueman addin plugin is the one causing this..

I deactived and removed it and reinstalled it but so far it is not helping.

Good to know!
I am not in the hurry for any upgrades, so I will patiently wait until fixed ??

Hello,

Same here

Hello,

The problem is caused by Hueman Addons, if i desactivate it, customize work great

Hi @nidark, @joulupukki, @sopra27, thanks for reporting this problem.

I can’t reproduce it on my side, which makes it hard to fix unfortunately.

I would appreciate if you could drop me a line with this contact form. If you’re ok with it, I would need to connect to your website with a temporary admin account and make some quick checks. (I would totally understand if you prefer not to, no pb ).

If possible, can you also :
1) re-activate the Hueman Addons plugin and the latest version of the Hueman theme
2) open the customizer
3) activate your browser development tool ( clicking on F12 on your keyboard should be enough if you’re not used to use the dev tool)
4) display the javascript console in the dev tool and check if you have any red warning or error reported
5) if you have any error message in the console, please paste it in your next reply

Thanks for your help and your time about this !

• This reply was modified 7 years, 11 months ago by presscustomizr.
• This reply was modified 7 years, 11 months ago by presscustomizr.
• This reply was modified 7 years, 11 months ago by presscustomizr.

Hi,

Thanks for getting back to me… not sure if this is enough.
Can give you some access if you need.
got some errors with sharing this also i noticed so I copied all of it.

Greetings
Rob

Regex

Hide network messages
All
Errors
Warnings
Info
Logs
Debug
Handled
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load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-…:9 JQMIGRATE: Migrate is installed, version 1.4.1
customize-controls.js?ver=1.4.0:1098 function (){var b=a.apply(this,arguments);return b}
VM1344 jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
fastbutton?usegapi=1&annotation=bubble&origin=http%3A%2F%2Frobbeekmans.net&url=http%3A%2F%2Frobbeek…:80 Uncaught Error requesting /_/scs/apps-static/_/js/k=oz.gapi.en.PbBqUN5CsYY.O/m=googleapis_client,iframes_styles_bubble_internal,gapi_iframes_style_common,gapi_iframes_iframer/rt=j/sv=1/d=1/ed=1/am=AQ/rs=AGLTcCPmVtknW0nGp1uQh0Fe0NYz0LV71w/cb=gapi.loaded_0:
Current location: https://apis.google.com/u/0/se/0/_/+1/fastbutton?usegapi=1&annotation=bubbl…482098534226&parent=http%3A%2F%2Frobbeekmans.net&pfname=&rpctoken=91922429
fastbutton?usegapi=1&annotation=bubble&origin=http%3A%2F%2Frobbeekmans.net&url=http%3A%2F%2Frobbeek…:80 Uncaught Error requesting /_/scs/apps-static/_/js/k=oz.plusone.en.vSpB4Zv5oJg.O/m=p1b,p1p/rt=j/sv=1/d=1/ed=1/rs=AGLTcCPBdrciDKvnF-rYcD4YpRwfVap1aw/cb=gapi.loaded_1:
Current location: https://apis.google.com/u/0/se/0/_/+1/fastbutton?usegapi=1&annotation=bubbl…482098534226&parent=http%3A%2F%2Frobbeekmans.net&pfname=&rpctoken=91922429
VM1352 cb=gapi.loaded_0:136Uncaught TypeError: Cannot read property ‘src’ of null
at Object.$d (VM1352 cb=gapi.loaded_0:136)
at c (VM1352 cb=gapi.loaded_0:117)
VM1344 jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
VM1513 fastbutton?usegapi=1&annotation=bubble&origin=http%3A%2F%2Frobbeekmans.net&url=http%3A%2F%2F…:80 Uncaught Error requesting /_/scs/apps-static/_/js/k=oz.gapi.en.PbBqUN5CsYY.O/m=googleapis_client,iframes_styles_bubble_internal,gapi_iframes_style_common,gapi_iframes_iframer/rt=j/sv=1/d=1/ed=1/am=AQ/rs=AGLTcCPmVtknW0nGp1uQh0Fe0NYz0LV71w/cb=gapi.loaded_0:
Current location: https://apis.google.com/u/0/se/0/_/+1/fastbutton?usegapi=1&annotation=bubbl…482098540511&parent=http%3A%2F%2Frobbeekmans.net&pfname=&rpctoken=21794575
VM1513 fastbutton?usegapi=1&annotation=bubble&origin=http%3A%2F%2Frobbeekmans.net&url=http%3A%2F%2F…:80 Uncaught Error requesting /_/scs/apps-static/_/js/k=oz.plusone.en.vSpB4Zv5oJg.O/m=p1b,p1p/rt=j/sv=1/d=1/ed=1/rs=AGLTcCPBdrciDKvnF-rYcD4YpRwfVap1aw/cb=gapi.loaded_1:
Current location: https://apis.google.com/u/0/se/0/_/+1/fastbutton?usegapi=1&annotation=bubbl…482098540511&parent=http%3A%2F%2Frobbeekmans.net&pfname=&rpctoken=21794575
VM1506 fastbutton?usegapi=1&annotation=bubble&origin=http%3A%2F%2Frobbeekmans.net&url=http%3A%2F%2F…:80 Uncaught Error requesting /_/scs/apps-static/_/js/k=oz.plusone.en.vSpB4Zv5oJg.O/m=p1b,p1p/rt=j/sv=1/d=1/ed=1/rs=AGLTcCPBdrciDKvnF-rYcD4YpRwfVap1aw/cb=gapi.loaded_1:
Current location: https://apis.google.com/u/0/se/0/_/+1/fastbutton?usegapi=1&annotation=bubbl…482098540519&parent=http%3A%2F%2Frobbeekmans.net&pfname=&rpctoken=13452027
VM1506 fastbutton?usegapi=1&annotation=bubble&origin=http%3A%2F%2Frobbeekmans.net&url=http%3A%2F%2F…:80 Uncaught Error requesting /_/scs/apps-static/_/js/k=oz.gapi.en.PbBqUN5CsYY.O/m=googleapis_client,iframes_styles_bubble_internal,gapi_iframes_style_common,gapi_iframes_iframer/rt=j/sv=1/d=1/ed=1/am=AQ/rs=AGLTcCPmVtknW0nGp1uQh0Fe0NYz0LV71w/cb=gapi.loaded_0:
Current location: https://apis.google.com/u/0/se/0/_/+1/fastbutton?usegapi=1&annotation=bubbl…482098540519&parent=http%3A%2F%2Frobbeekmans.net&pfname=&rpctoken=13452027
VM1548 fastbutton?usegapi=1&annotation=bubble&origin=http%3A%2F%2Frobbeekmans.net&url=http%3A%2F%2F…:80 Uncaught Error requesting /_/scs/apps-static/_/js/k=oz.plusone.en.vSpB4Zv5oJg.O/m=p1b,p1p/rt=j/sv=1/d=1/ed=1/rs=AGLTcCPBdrciDKvnF-rYcD4YpRwfVap1aw/cb=gapi.loaded_1:
Current location: https://apis.google.com/u/0/se/0/_/+1/fastbutton?usegapi=1&annotation=bubbl…482098540527&parent=http%3A%2F%2Frobbeekmans.net&pfname=&rpctoken=35598963
VM1548 fastbutton?usegapi=1&annotation=bubble&origin=http%3A%2F%2Frobbeekmans.net&url=http%3A%2F%2F…:80 Uncaught Error requesting /_/scs/apps-static/_/js/k=oz.gapi.en.PbBqUN5CsYY.O/m=googleapis_client,iframes_styles_bubble_internal,gapi_iframes_style_common,gapi_iframes_iframer/rt=j/sv=1/d=1/ed=1/am=AQ/rs=AGLTcCPmVtknW0nGp1uQh0Fe0NYz0LV71w/cb=gapi.loaded_0:
Current location: https://apis.google.com/u/0/se/0/_/+1/fastbutton?usegapi=1&annotation=bubbl…482098540527&parent=http%3A%2F%2Frobbeekmans.net&pfname=&rpctoken=35598963
VM1352 cb=gapi.loaded_0:136 Uncaught TypeError: Cannot read property ‘src’ of null
at Object.$d (VM1352 cb=gapi.loaded_0:136)
at c (VM1352 cb=gapi.loaded_0:117)
VM1352 cb=gapi.loaded_0:136 Uncaught TypeError: Cannot read property ‘src’ of null
at Object.$d (VM1352 cb=gapi.loaded_0:136)
at c (VM1352 cb=gapi.loaded_0:117)
VM1352 cb=gapi.loaded_0:136 Uncaught TypeError: Cannot read property ‘src’ of null
at Object.$d (VM1352 cb=gapi.loaded_0:136)
at c (VM1352 cb=gapi.loaded_0:117)
czr-control.min.js?ver=3.3.0:7 Uncaught TypeError: Cannot read property ‘replace’ of null
at s (czr-control.min.js?ver=3.3.0:7)
at HTMLSelectElement.k (czr-control.min.js?ver=3.3.0:7)
at HTMLSelectElement.dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-…:3)
at HTMLSelectElement.r.handle (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-…:3)
at Object.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-…:3)
at Object.a.event.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-…:9)
at HTMLSelectElement.<anonymous> (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-…:3)
at Function.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-…:2)
at a.fn.init.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-…:2)
at a.fn.init.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-…:3)

OK thanks this gives me some useful informations.
It’s late on my local time. I’ll follow up tomorrow.
Thanks

Same Problem on my site Unsere Rassetauben.

But, let’s say THANKS again for this very quality Theme!

• This reply was modified 7 years, 11 months ago by weyck. Reason: Link optimized

Hi @weyck Thanks.
Would it be possible that you contact me privately, I need more informations about the problem.
Cheers

You have got e-mail, Nicolas ??

Hi Nicolas,

Even am facing the same issue. Found this error log hope this might help you fix the issue.

PHP Fatal error: Call to undefined function hu_is_customize_preview_frame() in /home/kaarthikstars/public_html/wp-content/plugins/hueman-addons/inc/skop/czr-skop.php on line 1580

Hi,

Here, my console errors report, hope’s this help. Sorry for the translation, im french ??

Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? customize.php
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? customize.php
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? customize.php
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? customize.php
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? customize.php
SyntaxError: missing ; before statement[En savoir plus] customize.php:4089:300
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? customize.php
downloadable font: rejected by sanitizer (font-family: “dashicons” style:normal weight:normal stretch:normal src index:0) source: https://www.MONBLOG.COM/blog/wp-includes/fonts/dashicons.eot load-styles.php:1:11
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? customize.php
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? https://www.MONBLOG.COM
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? https://www.MONBLOG.COM
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? https://www.MONBLOG.COM
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? https://www.MONBLOG.COM
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? https://www.MONBLOG.COM
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? https://www.MONBLOG.COM
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? https://www.MONBLOG.COM
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? https://www.MONBLOG.COM
Error: Illegal id for widget partial. customize-preview-widgets.min.js:1:667
wp.customize.WidgetCustomizerPreview</e.WidgetPartial<.initialize https://www.MONBLOG.COM/blog/wp-includes/js/customize-preview-widgets.min.js:1:667
e.Class https://www.MONBLOG.COM/blog/wp-includes/js/customize-base.min.js:1:575
d/f< https://www.MONBLOG.COM/blog/wp-includes/js/customize-base.min.js:1:190
d/f< https://www.MONBLOG.COM/blog/wp-includes/js/customize-base.min.js:1:190
wp.customize.selectiveRefresh</c.addPartials/< https://www.MONBLOG.COM/blog/wp-includes/js/customize-selective-refresh.min.js:1:8555
.each https://www.MONBLOG.COM/blog/wp-includes/js/jquery/jquery.js:2:2879
n.prototype.each https://www.MONBLOG.COM/blog/wp-includes/js/jquery/jquery.js:2:844
wp.customize.selectiveRefresh</c.addPartials https://www.MONBLOG.COM/blog/wp-includes/js/customize-selective-refresh.min.js:1:8212
wp.customize.selectiveRefresh</< https://www.MONBLOG.COM/blog/wp-includes/js/customize-selective-refresh.min.js:1:9299
n.Callbacks/i https://www.MONBLOG.COM/blog/wp-includes/js/jquery/jquery.js:2:27444
n.Callbacks/j.fireWith https://www.MONBLOG.COM/blog/wp-includes/js/jquery/jquery.js:2:28213
e.Events.trigger https://www.MONBLOG.COM/blog/wp-includes/js/customize-base.min.js:1:1022
<anonyme> https://www.MONBLOG.COM/blog/wp-includes/js/customize-preview.min.js:1:9929
n.Callbacks/i https://www.MONBLOG.COM/blog/wp-includes/js/jquery/jquery.js:2:27444
n.Callbacks/j.fireWith https://www.MONBLOG.COM/blog/wp-includes/js/jquery/jquery.js:2:28213
.ready https://www.MONBLOG.COM/blog/wp-includes/js/jquery/jquery.js:2:30004
K https://www.MONBLOG.COM/blog/wp-includes/js/jquery/jquery.js:2:30366
Avertissement pour l’en-tête X-Content-Type-Options : la valeur re?ue est ? ? ; vouliez-vous envoyer ? nosniff ? ? https://www.MONBLOG.COM
L’API de la console de journalisation (console.log, console.info, console.warn, console.error) a été désactivée par un script sur cette page.

@kaarthikstars can you paste your config, from appearance > about Hueman ?

Thanks

HI, I applied the latest 2 fixes, but it didn’t fix the problem. When I try to access customizr, I’m only getting the loading circles.

Thanks.