Affiliate links are displaying poorly in posts

  • Resolved petemergencyed

    (@petemergencyed)


    2 years ago

    My affiliates are sending me screenshots of their posts when they message people on social media and the log is very pixelated. They look very unprofessional but I have no idea where this logo is coming from. I do not have a logo set in my slice dashboard since the logo appears too large in emails. I am frustrated by how Slice is displaying my logo and need this corrected. I have affiliates that dropped out because they think the logo is too unprofessional. Please Advise

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iova.mihai

    (@iovamihai)

    Hey @petemergencyed,

    Thank you for reaching out! Can you please open a “Technical Issue” support ticket via our website’s contact form (here: https://slicewp.com/contact/) about this particular issue?

    Please include in the message the following things:

    1. A referral link that shows badly on social media, so that I see the structure of the referral link and also test it out and see what’s showing up on my end on social media.
    2. A couple of the screenshots you’ve mentioned affiliates have shared with you. I’d like to see what affiliates are experiencing, so I can piece the puzzle of the issue.

    Once you contact us via our contact form, I’ll get back to you with more information on the issue.

    Thank you and best wishes,

    Mihai

    Plugin Author iova.mihai

    (@iovamihai)

    Hey?@petemergencyed,

    Considering that we connected via email about this issue, I will consider this forum topic closed.

    Please check both your inbox and spam filters for my responses. If you have any questions, don’t hesitate to email us.

    Thank you and best wishes,

    Mihai

Viewing 2 replies - 1 through 2 (of 2 total)
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