Affiliate dashboard navigation not showing on mobile

Hi there,
Thank you for contacting us!

I have entered the affiliate for as “yithtest” user, could you please approve our request so we can enter the page and see what you are talking about?

Have a nice day!

Hi Hector,

Thanks for helping.
I approved it as soon as you applied. Do you have any info about the issue? Also, please note that no matter on which navigation link you click – it will not move from dashboard.

Hi, anything?

Hello there,

I tried to enter the site once again, but it seems that our current user has problems.
I tried to register again, but now the email domain is blocked (I’m just using @test to create a test account).
Could you share any images or maybe a video where we can see the issue?
It sounds strange that the links do not work on mobile or the other way around.

Have a nice day!

Hi Hector,.

Log in works fine with me. Please check below screenshots. Any idea how to solve it?

https://ibb.co/6vpT3jM
https://ibb.co/KqrPV8y

Could you please try the following CSS?

.woocommerce-account ul.yith-wcaf-dashboard-navigation {
 display: block !important;
}

You have to paste it in “Appearance > Customize > Additional CSS”.
Please, try it an let us know.

Didn’t change anything.

I’ve updated your account status to “Affiliate”, please try again

Hi Hector,
If we could find a solution within 30 days it would be great.

Thanks

hello nikola!

i have the same issue ,on mobile there is tab for affiliate dashboard but it is not showing the following tabs like generate links and others , do you get the answer for that ?

Thanks

Hi haroonali123,

No, nothing yet. They are very very slow with responses and troubleshooting, I just recommend using some other plugin.

other plugins have paid features ..I want PayPal in the affiliate and couldn’t find in any other plugins except this one. if you know any other plugins which have this feature kindly let me know

Hi there,

That CSS should be working fine, since the menu is hidden by default, what that code does is force it to display.

Are you sure you pasted it in the place I said? Are you able to see the menu hidden in the HTML of the page?

It could be because the HTML of your account page is customized for any reason. Let’s try a more aggressive CSS code:

.yith-wcaf-dashboard-navigation {
 display: block !important;
}

Please, try that in the same place as before ( Appearance > Customize > Additional CSS )
Don’t forget to delete the other one before.

Please, let us know.
Have a nice day!

Hi Hector,

The issue persists. Find below screenshot of custom CSS box before and after applying. Also, other links in the plugin doesn’t work, it stays on default page.
https://ibb.co/Nx6XKvt

Hello Hector!

The code worked for me!!

Thank a lot

Hi there,

Checking the image you sent, it seems to me that the code it’s not being executed because of the code you have in the middle.

That’s PHP code, and that’s not the correct place to have it. Probable, because of that, the code below is not being executed.

Could you try to delete the code in the middle? ( add_theme_support() )
Or move my CSS to the top of the file.

Let us know.
Have a nice day!