Affiliate Dashboard Link Not Showing Up in MyAccount

  • Resolved wenybai97

    (@wenybai97)


    2 years, 1 month ago

    I am trying to make it so that the Affiliate Dashboard link can be seen by affiliates in their accounts but not visible to users who arent affiliates. I have the options enabled in the settings, but I don’t see the link appearing in the account. what am I doing wrong?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi @wenybai97

    Thanks for the message.

    Are you referring to this setting? https://i.gyazo.com/d2408689bc74e6cc11c03a63b54db2b7.png

    When both options are enabled, it should only show the “Affiliate” menu link on the my account page, when the logged in user is assigned to a coupon, and has access to the affiliate dashboard for at-least 1 coupon.

    Please could you make sure the account you are logged into is assigned to a coupon?

    Thanks!

    Elliot

    Thread Starter wenybai97

    (@wenybai97)

    Yes I’ve made sure that the account has an affiliate coupon. Could the problem be that I have customized the account page? Does it only work with the default woocommerce account?

    Plugin Author Elliot Sowersby

    (@elliotvs)

    Yes, if you are using a plugin that customises the account page (menu items etc), it may be affecting this and preventing it from working properly. Can you try it with just the default WooCommerce account page?

    Thread Starter wenybai97

    (@wenybai97)

    Hi, so I’ve changed my account dashboard to the default WooCommerce account page and I see the Affiliate link now, but when I try to click on it, nothing happens and it does not direct me to the Affiliate Dashboard. Is there something else I’m missing?

    Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi,

    Have you created the affiliate dashboard page with the shortcode, and assigned it in the settings?

    https://i.gyazo.com/10f8b6319aca34b7c6b4fecb76b56cd4.png

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Affiliate Dashboard Link Not Showing Up in MyAccount’ is closed to new replies.